general problems of the 2012 Chrysler Town & Country

Tires have dry rot cracks.

The contact owns a 2012 Chrysler town and country equipped with kumho solus kh25 tires, size 235-60 r16. The contact stated that the front tires were cracked in the tread. The tires were not replaced. The manufacturer was contacted about the failure. The failure mileage was 25,500. The dot and VIN was unavailable.

I leased a new van on 5/10/12. In the summer of 2013 I was informed by independent tire company that my tires were in very bad shape, and I was going to need new ones. I contacted dealership because tires should not have to be replaced after 18,000 miles. I was told to bring vehicle in and they would check it out. Unfortunately, I work full time and was not able to take car in without a loaner vehicle (which they would not provide). When winter hit, the tire issue became very noticeable, as my vehicle has no traction whatsoever. When I took it in for an oil change I spoke with the service guy about it. He encouraged me to bring it in as soon as my schedule allowed it. In the meantime, I did research on these tires and found many stories of abnormal wear at a fraction of the lifespan of the tire. I contacted the service department and was told they would not warranty the tires because tires are excluded. My neighbor had the same problem with his tires after 17,000 and the dealership told him that they were aware of the tires, but to replace them on so many vehicles would be too expensive.

The contact owns a 2012 Chrysler Town & Country equipped with kumho solus kh25 tires, size 235/60/16 (n/a). The contact stated that while driving at various speeds the tpms warning light illuminated, indicating that the air pressure for each of the four tires was too low. The contact stated that the tpms light would illuminate every three days. The vehicle was taken to the dealer for diagnosis. After diagnosis, they advised him that they were unable to locate a failure but they would add nitrogen to all four tires. A few days after having the nitrogen added to the tires, the failure recurred. The manufacturer was later contacted but the contact was unable to speak with anyone directly. The failure and current mileages were approximately 11,000. The tire failure mileage was unknown.