general problems of the 2014 Chrysler Town & Country - part 2

While the car was parked the active headrest deployed hitting the driver in the back of the head after they got in the car and were getting ready to drive off. The metal rod remained in the engaged position in the bracket but the plastic edges that hold the metal rod to the headrest broke which caused it to deploy.

The driver side headrest's airbag deployed without any particular reason. The van was parked in the driveway, and my wife was taking out her bag from the passenger section when suddenly the headrest deployed.

I was driving a solid 40 some mph and hit a deer head on without hitting brakes so direct impact. The deer was huge weighing approx 300-325 lbs. Why didn't the airbags deploy.

Approximately around 7 pm eastern time on August 8, 2019, I [xxx] was driving 30 mph (city street) and all of suddenly my headrest deployed on me (driver side headrest). Thus, causing my head and neck to shoot forward abruptly. Reminder, no accident or rear collision was taken place. I immediately contacted a local Chrysler dealership and was able to get customer care number. I called and explained the situation and was given a case number and that I would be contacted by a specialist between 2 and 4 days, which I feel like is a horrible time to wait on this serious matter. Was told to leave vehicle in driveway. Another prolonged concern due to the fact that I work. It's been two hours since that incident and beginning to have upper shoulder/neck pain with a headache. If you have any other question, feel free to ask. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

2014 Chrysler Town & Country – VIN [xxx] both front active head restraints (driver and passenger) have self-deployed without any crash or impact, on two separate occasions about 3–4 years apart. The first occurred around 2019. Each time we were driving normally with occupants seated. We heard a sudden “pop” and the head restraint opened, exposing the internal mechanism. No one was struck or injured, but the unexpected deployment was distracting and occurred close to an occupant. After each event, the head restraint could not be reset or closed and remains deployed. The vehicle now has an airbag/srs warning light that stays on, suggesting the restraint system may not function properly in a crash. There were no warning lights or symptoms before deployment. The deployed head restraints are still installed and available for inspection. A Chrysler dealer previously acknowledged the issue and ordered a replacement head restraint, but the repair was not completed due to relocation during the covid period. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Takata recall. . On 04/03/2019 approximately 3:45 pm I was on a city residential street moving at 30 mph. I was coming up to a stop sign going downhill and I pressed on the brake pedal and it went to the floor. I pressed again and the same thing happened I pumped them several times and nothing. I went thru the stop street and another city block at a dead end I hit a guard rail head-on and tore it completely out. I went 100 feet into a wooded area and tore out many trees about 1 - 2 inches in diameter. I came to and abrupt stop against four trees about 3-5 inches in diameter. None of the airbags deployed and the seat belts did not lock. . I am a retired police officer so I paid attention to what was happening. I called 911 and got the police on the way. Report # 19-0257455. While I was waiting I tried the brakes again and after two pumps they worked. By the way the engine was still running. I then put my foot on the brake pedal and pushed down slowly and it went to the floor again. I had a scooter and lift on the back and it had come thru the back window from the sudden stop against the trees. I had just purchased this from wolfchase Hyundai in memphis TN. On 01/21/2019 and had examined it as thoroughly I as could and had a carfax report that said no accidents. When I reported the accident to state farm insurance they said in may of 2017 it was in a bad accident in mo and that the grill, bumper, left headlight fender and door were all replaced. And no airbag deployed. . I have pictures on my daughters iphone but not mine. I would like you to have them. Please advise how I can get them to you. My vehicle is sitting at paint and body perfectors in nashville TN. The grill, hood, both fenders, both headlights, drivers door, passenger door, back glass, ,transmission case, axle, right front wheel and tire all destroyed. I truly believe there is something bad wrong with this van.

I bought van used but the red guy with the air bag is on all the time on the dash since I bought it. But reading about it, it's a safety issue in a lot of town and country's this year.

Driver side headrest deployed in 04/2017 while the vehicle was stationary and unoccupied in the driveway. Passenger headrest deployed 06/2018 while driving 35 mph on a paved road. There was no collision.

Previous complaint airbags did not go off although impact felt extreme.

A couple months ago, the srs light started coming on intermittently. The light comes on randomly, while driving, while parked, while making left-turns, while braking, while accelerating, etc. . . Because no accident had occurred, I assumed it was faulty connectors that may have gotten wet, so I brought it into an auto shop. They pulled the historical codes, since the light wasnt on at the time, and it says it is a driver side belt tensioner issue. I have 68,000 miles on our van so I had hoped the dealer I bought it from would have some good news (maybe it is covered under warranty) - its not. Reading online, it seems this may be a common issue with some town and country Mini vans, so I figured I should report as well.

The headrest deployed while parked in my driveway overnight. Its apparent it was defective. I can see broken pieces inside. Chrysler refuses to even look at the car.

Tipm module defective leaving my vechile stranded had to be towed home with mybkids, been tondealership twice, with no luck but a 200 servixe fee and no correction, I called Chrysler corp directly and was hung up on sayin they will do nothing when ask to speak to manager. The occasions I went to get gas maybe 4 min filled gas car wouldnt start waited 2 hrs 4 tiw truck, other times was in highway car started shaking pulled over again car wouldnt start givening me a lighting bolt error cide in dash board I pay 467 a month and spent lets see 200 3 times for towing 189. 99 at dealership twice in ine damn minth and chrsler knows of this issue in there cars and wont recall it.

I was driving up hill in the city of muscatine and my automobile started roaring and accelerating near a stop sign and I could not get the auto to stop. I ended up hitting a curb and crashed into two trees and was knocked unconscious. The airbags in the front and the side did not deploy. Both sides of the car were impacted and the front also. The car was still roaring when emergency personal arrived to assist me. This caused me to have seizures and was taken to emergency room and admitted to hospital. The ups driver heard the car roaring and me crashing into the trees.