Door Latch problems of the 2016 Chrysler Town & Country

The contact owns a 2016 Chrysler town and country. The contact stated that the rear passenger’s and driver’s side sliding doors failed to remotely latch properly. The contact had to manually slam the rear sliding doors for the doors to latch securely. The vehicle was taken to the dealer, who informed the contact that the vehicle was covered under technical service bulletin: 23-001-25 (sliding door lock(s) inoperable warranty extension x98); however, the contact needed to pay for the door panels, which might crack during the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.

The contact owns a 2016 Chrysler town and country. The contact stated while driving approximately 30 mph, the vehicle inadvertently down shifted to first gear. The contact stated that the vehicle failed to shift 3rd or 4th gear. The contact stated that after the vehicle down shifted, the check engine warning light illuminated. The contact stated that he quickly pulled the vehicle off the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the passenger’s side sliding door failed to open as needed. The vehicle was taken to the dealer where it was diagnosed that the actuator failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer and manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 138,000.

The contact owns a 2016 Chrysler town and country. The contact stated that while operating the vehicle, the warning indicating the passenger side sliding door was unlocked had displayed and the ceiling light would remain illuminated. On several occasions while driving, the sliding door erroneously opened. The vehicle was taken to the local dealer who diagnosed that the door latch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 76,000.

The contact owns a 2016 Chrysler town and country. The contact stated while the vehicle was parked, the contact attempted to unlock the vehicle and became aware that the driver’s side sliding door would not open automatically nor manually. The contact stated that it seemed as if the door was in a locked status. The contact was not able to unlock nor open the door. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.

Tl the contact owns a 2016 Chrysler town and country. The contact stated that the driver's side sliding door would not open and was locked in the closed position. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The VIN was not available. The failure mileage was 96,000.

The contact owns a 2016 Chrysler town and country. The contact stated that he was not able to enter or exit the vehicle through the passenger’s side sliding door. The contact also stated that the driver’s side sliding door was making a loud buzzing sound whenever it would close. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where the contact was informed that both locking mechanisms needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact back to the local dealer. The failure mileage was approximately 105,000.

Tl the contact owns a 2016 Chrysler town and country. The contact stated that the rear driver's side door latch was faulty and failed to open as needed. The contact stated no warning light was illuminated. The vehicle was taken to gray Chrysler Dodge Jeep ram (894 n 9th st, stroudsburg, PA 18360, (570) 517-5600) where it was diagnosed with needing the rear driver's side door locking assembly to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,200.

The contact owns a 2016 Chrysler Town & Country. The contact stated occasionally the rear passenger’s side sliding door failed to open or close in higher temperatures. The contact stated that the overhead light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000. The VIN was not available.