Chrysler Town & Country owners have reported 2 insert, padding related problems since 1996. Table 1 shows the 1 most common insert, padding problems. The number one most common problem is related to the vehicle's insert, padding (2 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Insert, Padding problems |
The styrofoam headrest snapped in half and came off of the base of the car seat. Graco will not replace even though it renders the car seat useless because they say it does not cover under warranty. The car seat is a little over 2 years old.
I had bought 2 graco nautilus snuglock 3-in-1 harness booster and I have used only one and had one in another car for my parents and the one I was using I had bought in Feb of this year and I went to take it out of the car to clean it and when I took the headrest off the styrofoam also came off. I have contacted graco and they said it's ok to use but for me I feel it's unsafe as my child has autism and she has cancer. I do have pictures if you want to see them.