NHTSA Recall 04V442000
NHTSA Campaign Id 04V442000; Date: Sep. 13, 2004
If the hinge should fracture, there is a potential for the glass to fall and ultimately break and personal injuries could occur.
Recalled Vehicles:
2002 Ford Explorer; 2003 Ford Explorer; 2002 Ford Mountaineer; 2003 Ford Mountaineer
Component: Structure:body:hatchback/liftgate:hinge And Attachments
Manufactured by: Ford Motor Company
Affected Units:: 955,732
Recall Summary:
On certain sport utility vehicles, the liftgate glass strut may become disengaged or the hinge may fracture allowing the glass to fall and possibly break.
How to Fix:
Dealers will have the liftgate glass strut brackets and glass hinges replaced. For the vehicles built from August 1, 2000 through March 3, 2002, the dealers will replace the hinges and liftgate strut bracket. On vehicles built from March 3, 2002 through June 23, 2003, the dealers will only replace the hinges. The recall began on September 30, 2004. A postcard was sent to owners on December 27, 2004, advising them that parts are now available. Owners should contact Ford at 1-800-392-3673.
Recall Notes:
Ford recall no. 04s20. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
Date Owners notified by Manufacturer: Sep 30, 2004
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