NHTSA Recall 14V284000
NHTSA Campaign Id 14V284000; Date: May. 29, 2014
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Recalled Vehicles:
2008 Ford Escape; 2009 Ford Escape; 2010 Ford Escape; 2011 Ford Escape; 2008 Mercury Mariner; 2009 Mercury Mariner; 2010 Mercury Mariner; 2011 Mercury Mariner
Component: Steering:electric Power Assist System
Manufactured by: Ford Motor Company
Affected Units:: 740,878
Recall Summary:
Ford motor company (Ford) is recalling certain model year 2008-2011 Ford escape and Mercury mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the electric power steering (eps) assist.
How to Fix:
Ford will notify owners, and dealers will update the software for the power steering control module (pscm) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the pscm when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14s05.
Recall Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Date Owners notified by Manufacturer: Jul 18, 2014
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