NHTSA Recall 14V286000
NHTSA Campaign Id 14V286000; Date: May. 29, 2014
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Recalled Vehicles:
2011 Ford Explorer; 2012 Ford Explorer; 2013 Ford Explorer
Component: Steering:electric Power Assist System
Manufactured by: Ford Motor Company
Affected Units:: 179,027
Recall Summary:
Ford motor company (Ford) is recalling certain model year 2011-2013 Ford explorer vehicles manufactured may 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
How to Fix:
Ford will notify owners, and dealers will update the power steering control module (pscm) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14s06.
Recall Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Date Owners notified by Manufacturer: Jul 23, 2014
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