NHTSA Campaign Id 14V533000; Date: Sep. 4, 2014
If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
Recalled Vehicles:2014 RAM Promaster
Component: Seats:front Assembly:head Restraint
Manufactured by: Chrysler Group Llc
Affected Units:: 18,953
Recall Summary:Chrysler group LLC (Chrysler) is recalling all model year 2014 ram promaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the federal motor vehicle safety standard no. 202a, "head restraints. "
How to Fix:Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is p53.
Recall Notes:Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Date Owners notified by Manufacturer: Dec 1, 2014
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