NHTSA Recall 14V704000
NHTSA Campaign Id 14V704000; Date: Nov. 5, 2014
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Recalled Vehicles:
2005 Ford Crown Victoria; 2006 Ford Crown Victoria; 2007 Ford Crown Victoria; 2008 Ford Crown Victoria; 2009 Ford Crown Victoria; 2010 Ford Crown Victoria; 2011 Ford Crown Victoria; 2005 Lincoln Town Car; 2006 Lincoln Town Car; 2007 Lincoln Town Car; 2008 Lincoln Town Car; 2009 Lincoln Town Car; 2010 Lincoln Town Car; 2011 Lincoln Town Car; 2005 Mercury Grand Marquis; 2006 Mercury Grand Marquis; 2007 Mercury Grand Marquis; 2008 Mercury Grand Marquis; 2009 Mercury Grand Marquis; 2010 Mercury Grand Marquis; 2011 Mercury Grand Marquis
Component: Steering:rack And Pinion:pinion Shaft
Manufactured by: Ford Motor Company
Affected Units:: 36,888
Recall Summary:
Ford motor company (Ford) is recalling certain model year 2005-2011 Ford crown victoria, 2005-2011 Mercury grand marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln town car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13v-385. The prior repairs may not have been correctly performed.
How to Fix:
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13v-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14s25.
Recall Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Date Owners notified by Manufacturer: Nov 19, 2014
Also see: