NHTSA Recall 15V845000
NHTSA Campaign Id 15V845000; Date: Dec. 16, 2015
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Recalled Vehicles:
2015 Mercedes Benz C300; 2015 Mercedes Benz C400
Component: Steering:electric Power Assist System
Manufactured by: Mercedes-benz Usa, Llc.
Affected Units:: 28,452
Recall Summary:
Mercedes-benz USA, LLC (mbusa) is recalling certain model year 2015 c300 and c400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
How to Fix:
Mbusa will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Recall Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Date Owners notified by Manufacturer: Jan 15, 2016
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