NHTSA Campaign Id 16V438000; Date: Jun. 15, 2016
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
2016 Mercedes Benz C300
Component: Steering:electric Power Assist System
Manufactured by: Mercedes-benz Usa, Llc.
Affected Units:: 17
Mercedes-benz USA, LLC (mbusa) is recalling certain model year 2016 c300 4matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
Mbusa will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Date Owners notified by Manufacturer: Dec 19, 2016
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