NHTSA Recall 17V272000
NHTSA Campaign Id 17V272000; Date: Apr. 21, 2017
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Recalled Vehicles:
2013 Freightliner Sprinter 2500; 2014 Freightliner Sprinter 2500; 2013 Freightliner Sprinter 3500; 2014 Freightliner Sprinter 3500; 2016 Mercedes Benz Metris
Component: Electrical System: Software
Manufactured by: Daimler Vans Usa, Llc
Affected Units:: 3
Recall Summary:
Daimler vans USA, LLC (dvusa) is recalling certain 2013-2014 freightliner sprinter and 2016 mercedes-benz metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
How to Fix:
Dvusa will notify owners, and mercedes-benz and freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact dvusa customer service at 1-877-762-8267.
Recall Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Date Owners notified by Manufacturer: Sep 1, 2017
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