NHTSA Campaign Id 20V068000; Date: Feb. 7, 2020
an inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
2020 Mercedes Benz Amg E53; 2020 Mercedes Benz E350; 2020 Mercedes Benz E450; 2020 Mercedes Benz GLC300; 2020 Mercedes-benz Amg C43; 2020 Mercedes-benz Amg C63 S; 2020 Mercedes-benz Amg Cls53; 2020 Mercedes-benz Amg Glc63; 2020 Mercedes-benz Amg Gt63; 2020 Mercedes-benz Amg Gt63s; 2020 Mercedes-benz C300
Component: Communication
Manufactured by: Mercedes-benz Usa, Llc.
Affected Units:: 239
mercedes-benz usa, llc. (mbusa) is recalling certain 2020 c300 cabrio, c300 cabrio 4matic, c300 coupe, c43 amg cabrio 4matic, c43 amg coupe 4matic, c63s amg cabrio, cls53 amg 4matic, e350, e350 4matic, e450 cabrio, e450 cabrio 4matic, e450 coupe, e450 coupe 4matic, e450 4matic, e53 amg cabrio 4matic, glc300 coupe 4matic, glc300, glc300 4matic, glc63 amg coupe 4matic, amg gt63 4-door 4matic, and amg gt63s 4-door 4matic vehicles. an electrical circuit inside the emergency call system (ecall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
mbusa will notify owners, and dealers will replace the communication module, free of charge. the recall is expected to begin april 7, 2020. owners may contact mbusa customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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