NHTSA Campaign Id 21V235000; Date: Apr. 5, 2021
a display that is too bright can hinder the driver's vision, increasing the risk of a crash.
2019 Freightliner Sprinter 1500; 2020 Freightliner Sprinter 1500; 2019 Freightliner Sprinter 2500; 2020 Freightliner Sprinter 2500; 2019 Freightliner Sprinter 3500; 2020 Freightliner Sprinter 3500; 2019 Freightliner Sprinter 4500; 2020 Freightliner Sprinter 4500; 2019 Mercedes-benz Sprinter 1500; 2020 Mercedes-benz Sprinter 1500; 2019 Mercedes-benz Sprinter 2500; 2020 Mercedes-benz Sprinter 2500; 2019 Mercedes-benz Sprinter 3500; 2020 Mercedes-benz Sprinter 3500; 2019 Mercedes-benz Sprinter 4500; 2020 Mercedes-benz Sprinter 4500
Component: Electrical System: Instrument Cluster/panel
Manufactured by: Daimler Vans Usa, Llc
Affected Units:: 1,285
daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes benz sprinter and freightliner sprinter vehicles. the multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "control and displays."
dvusa will notify owners, and dealers will update the instrument cluster software, free of charge. the recall is expected to begin may 24, 2021. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs3dispki.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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