NHTSA Campaign Id 21V496000; Date: Jul. 1, 2021
an electrical short-circuit can increase the risk of a fire.
Recalled Vehicles:2017 Chevrolet Silverado 2500; 2018 Chevrolet Silverado 2500; 2019 Chevrolet Silverado 2500; 2017 Chevrolet Silverado 3500; 2018 Chevrolet Silverado 3500; 2019 Chevrolet Silverado 3500; 2017 GMC Sierra 2500; 2018 GMC Sierra 2500; 2019 GMC Sierra 2500; 2017 GMC Sierra 3500; 2018 GMC Sierra 3500; 2019 GMC Sierra 3500
Component: Equipment:electrical:engine Block Heater
Manufactured by: General Motors, Llc
Affected Units:: 331,274
Recall Summary:general motors, llc (gm) is recalling certain 2017-2019 chevrolet silverado 2500, 3500 and 2017-2019 gmc sierra 2500 and 3500 vehicles equipped with a duramax diesel 6.6 liter engine and an optional engine-block heater cord. an electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
How to Fix:dealers will disable the block heater, free of charge. gm will provide free replacement block heaters and cords under a separate customer satisfaction campaign. for vehicles previously included in recall 19v-328, the heater cord will be replaced and rerouted, free of charge. owner notification letters are expected to be mailed august 16, 2021. owners may contact chevrolet customer service at 1-800-222-1020; and gmc customer service at 1-800-462-8782. gm's number for this recall is 212329840.
Recall Notes:Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Also see: