NHTSA Recall 21V746000
NHTSA Campaign Id 21V746000; Date: Sep. 22, 2021
a rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Recalled Vehicles:
2011 Ford Explorer; 2012 Ford Explorer; 2013 Ford Explorer
Component: Suspension:rear
Manufactured by: Ford Motor Company
Affected Units:: 126,033
Recall Summary:
ford motor company (ford) is recalling certain 2011-2013 explorer vehicles originally sold, or currently registered in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, and wisconsin. these vehicles may be equipped with a cross-axis ball joint (cabj) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
How to Fix:
dealer will inspect for the presence of a cabj. if a cabj of any design is found, the dealer will inspect the tightness of the cabj, and replace the cabj, knuckle, and/or toe link as necessary, free of charge. owner notification letters are expected to be mailed november 1, 2021. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 21s43.
Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Also see: