NHTSA Recall 21V774000
NHTSA Campaign Id 21V774000; Date: Oct. 4, 2021
a loss of drive power increases the risk of a crash.
Recalled Vehicles:
2014 Infiniti Qx60 Hybrid; 2015 Infiniti Qx60 Hybrid; 2016 Infiniti Qx60 Hybrid; 2017 Infiniti Qx60 Hybrid; 2015 Nissan Murano Hybrid; 2016 Nissan Murano Hybrid; 2014 Nissan Pathfinder Hybrid; 2015 Nissan Pathfinder Hybrid
Component: Hybrid Propulsion System
Manufactured by: Nissan North America, Inc.
Affected Units:: 7,634
Recall Summary:
nissan north america, inc. (nissan) is recalling certain 2014-2015 nissan pathfinder hybrid, 2015-2016 murano hybrid, and 2014-2017 infiniti qx60 hybrid vehicles. the hybrid powertrain control module (hpcm) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
How to Fix:
dealers will reprogram the hpcm software, free of charge. owner notification letters are expected to be mailed december 3, 2021. owners may contact nissan customer service at 1-800-867-7669 or infiniti customer service at 1-800-662-6200. nissan's numbers for this recall are r21b4 and r21b5.
Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
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