NHTSA Recall 21V955000
NHTSA Campaign Id 21V955000; Date: Dec. 9, 2021
an improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Recalled Vehicles:
2019 Subaru Ascent; 2020 Subaru Ascent; 2020 Subaru Legacy; 2020 Subaru Outback
Component: Power Train:automatic Transmission:control Module (tcm, Pcm)
Manufactured by: Subaru Of America, Inc.
Affected Units:: 198,255
Recall Summary:
subaru of america, inc. (subaru) is recalling certain 2019-2020 ascent, 2020 legacy and outback vehicles. a programming error in the transmission control unit (tcu) may allow the clutch to engage before the drive chain is completely clamped.
How to Fix:
dealers will reprogram the tcu, inspect tcu data for chain slip, and visually inspect the chain guide. if evidence of chain slippage or damage is found, the transmission will be replaced. repairs will be performed free of charge. interim owner notification letters are expected to be mailed february 7, 2022. the remedy is expected to be available in april 2022. this recall includes all vehicles previously recalled under 19v-855. vehicles previously recalled under 19v-855 will need to have the new remedy performed for this recall once available. owners may contact subaru customer service at 1-844-373-6614. subaru's number for this recall is wrk-21.
Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
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