NHTSA Recall 23V420000
NHTSA Campaign Id 23V420000; Date: Jun. 9, 2023
without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Recalled Vehicles:
2018 Ford Expedition; 2019 Ford Expedition; 2020 Ford Expedition; 2021 Ford Expedition; 2022 Ford Expedition; 2023 Ford Expedition; 2019 Ford F-250 Sd; 2020 Ford F-250 Sd; 2021 Ford F-250 Sd; 2022 Ford F-250 Sd; 2023 Ford F-250 Sd; 2019 Ford F-350 Sd; 2020 Ford F-350 Sd; 2021 Ford F-350 Sd; 2022 Ford F-350 Sd; 2023 Ford F-350 Sd; 2019 Ford F-450 Sd; 2020 Ford F-450 Sd; 2021 Ford F-450 Sd; 2022 Ford F-450 Sd; 2023 Ford F-450 Sd; 2019 Ford F-550 Sd; 2020 Ford F-550 Sd; 2021 Ford F-550 Sd; 2022 Ford F-550 Sd; 2023 Ford F-550 Sd; 2019 Ford F-600 Sd; 2020 Ford F-600 Sd; 2021 Ford F-600 Sd; 2022 Ford F-600 Sd; 2023 Ford F-600 Sd; 2018 Lincoln Navigator; 2019 Lincoln Navigator; 2020 Lincoln Navigator; 2021 Lincoln Navigator; 2022 Lincoln Navigator; 2023 Lincoln Navigator
Component: Equipment:other:owners/service/other Manual
Manufactured by: Ford Motor Company
Affected Units:: 979,797
Recall Summary:
ford motor company (ford) is recalling certain 2018-2023 expedition and lincoln navigator vehicles equipped with third-row seating; and 2019-2023 f-super duty f-250, f-350, f-450, f-550, and f-600 supercab and three-passenger front bench seat regular cab vehicles. the owner's manual does not include instructions for adjusting or removing certain head restraints. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 202, "head restraints."
How to Fix:
ford will mail the owner's manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. owner notification letters are expected to be mailed july 10, 2023. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 23c20.
Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Also see: