All vehicles » Mack » Recall 24V399000

  NHTSA Recall 24V399000

NHTSA Campaign Id 24V399000; Date: Jun. 4, 2024

a sudden loss of steering control and drive power increases the risk of a crash.

icon1 Recalled Vehicles:

2024 Mack Md (electric)

Component: Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software

Manufactured by: Mack Trucks, Inc.

Affected Units:: 24

icon3 Recall Summary:

mack trucks, inc. (mack) is recalling certain 2024 mmde electric trucks. the battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.

icon2 How to Fix:

owners are advised not to drive their vehicles until the remedy has been completed. dealers will update the battery management system software, free of charge. owner notification letters are expected to be mailed august 2, 2024. owners may contact mack customer service at 1-800-866-1177. mack's number for this recall is sc0464.

icon4 Recall Notes:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Also see:

All recalls of Mack vehicles.

More recall documents on nhtsa.gov.