NHTSA Recall 24V482000
NHTSA Campaign Id 24V482000; Date: Jun. 27, 2024
a head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Recalled Vehicles:
2024 Lexus NX; 2025 Lexus NX; 2024 Lexus Nx Hybrid; 2025 Lexus Nx Hybrid; 2024 Lexus RX; 2024 Lexus Rx Hybrid
Component: Seats:front Assembly:head Restraint
Manufactured by: Toyota Motor Engineering & Manufacturing
Affected Units:: 11,418
Recall Summary:
toyota motor engineering & manufacturing (toyota) is recalling certain 2024 lexus rx 350, rx 350h, 2024-2025 nx 250, nx 350, and nx 350h vehicles. the head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 202, "head restraints."
How to Fix:
dealers will replace the driver and front passenger seat head rest assemblies, free of charge. owner notification letters are expected to be mailed july 27, 2024. owners may contact toyota customer service at 1-800-331-4331. toyota's numbers for this recall are 24lb06 and 24la06.
Recall Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Also see: