NHTSA Campaign Id 24V757000; Date: Oct. 10, 2024
an instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Recalled Vehicles:2024 KIA EV9; 2025 KIA EV9
Component: Electrical System: Instrument Cluster/panel
Manufactured by: Kia America, Inc.
Affected Units:: 14,163
Recall Summary:kia america, inc. (kia) is recalling certain 2024-2025 ev9 vehicles. due to a software error, the instrument panel screen may fail. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 101, "controls and displays."
How to Fix:the instrument cluster software will be updated by a dealer or through an over-the-air (ota) update, free of charge. owner notification letters are expected to be mailed october 31, 2024. owners may contact kia customer service at 1-800-333-4542. kia's number for this recall is sc326.
Recall Notes:Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
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