NHTSA Campaign Id 25V297000; Date: May. 8, 2025
an inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
Recalled Vehicles:2025 RAM 2500; 2025 RAM 3500
Component: Power Train:automatic Transmission:gear Position Indication (prndl)
Manufactured by: Chrysler (fca Us, Llc)
Affected Units:: 778
Recall Summary:chrysler (fca us, llc) is recalling certain ram 2500 and ram 3500 vehicles equipped with a 3.5" cluster and column shifter. a software error may cause the gear selection display to be inaccurate. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 101, "control and displays."
How to Fix:dealers will update the cluster software, free of charge. owner notification letters are expected to be mailed june 5, 2025. owners may contact chrysler customer service at 800-853-1403. chrysler's number for this recall is 36c.
Recall Notes:Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
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