NHTSA Campaign Id 99V213000; Date: Sep. 2, 1999
Personal injury could occur if the bolts break allowing the liftgate to fall suddenly.
1991 Chrysler Town And Country; 1993 Chrysler Town And Country; 1994 Chrysler Town And Country; 1991 Dodge Caravan; 1993 Dodge Caravan; 1994 Dodge Caravan; 1991 Dodge Grand Caravan; 1993 Dodge Grand Caravan; 1994 Dodge Grand Caravan; 1991 Plymouth Grand Voyager; 1993 Plymouth Grand Voyager; 1994 Plymouth Grand Voyager; 1991 Plymouth Voyager; 1993 Plymouth Voyager; 1994 Plymouth Voyager
Component: Structure:body:hatchback/liftgate:hinge And Attachments
Manufactured by: Daimlerchrysler Corporation
Affected Units:: 1,318,189
Vehicle description: Mini vans. The bolts used to attach the strut to the body and the rear liftgate can accumulate fatigue damage if three factors combine. If the bolt is loose, the gas strut is over-pressurized, and the frequency of opening and closing cycles is higher than for the average customer, the bolt can fail.
Dealers will inspect for loose fasteners, if the fasteners are loose, the strut (and integral bolts) will be replaced. If the bolt shows evidence of torque, the bolt will be removed, larger washers will replace the existing washer and the bolt will be reinstalled and hand tightened to the target torqued.
Owner notification began during August 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Chrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236.
Date Owners notified by Manufacturer: Aug 30, 1999
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