All Investigations » Investigation PE15010

  Defect Investigation of Air Bag Clockspring Failure

Investigation of Air Bag Clockspring Failure

Subject: Air bag clockspring failure
Components covered:
  • Air bags
  • Front air bags
  • Air bags frontal driver side inflator module
  • Electrical system
Investigations Summary: This investigation was opened on Mar. 24, 2015. It was closed on Sep. 28, 2015. Note: this investigation has resulted in a vehicle safety recall.
Odi has received a total of 9 reports from consumers alleging steering wheel clock spring/steering column control module (sccm) failures in 2012 Volkswagen passat and cc models. The sccm is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel. Typical steering wheel mounted electrical components include the air bag as well as the horn and other electronic controls for such things as the radio. A failure of the sccm results in a loss of connectivity of the steering wheel electrical devices to the rest of the vehicle, potentially affecting the performance of the driver side air bag, as well as the other steering wheel mounted components. Consumer reports indicate that failures occur during normal driving conditions and are sometimes accompanied by an audible noise from the steering column. When the sccm fails, an air bag warning light is illuminated on the dash of the vehicle. If a vehicle with a failed sccm were to be involved in a crash of sufficient severity to require deployment, the driver air bag may not deploy properly. NHTSA is opening this investigation to assess the scope, frequency, and consequence of the alleged defect. The odi reports cited above can be reviewed at www-odi. NHTSA. Dot. Gov/owners/searchsafetyissues under the following identification (odi) numbers; 10691906, 10683944, 10682136, 10672715, 10670517, 10669312, 10628549, 10575783, 10552113.
Vehicles Affected by this investigation:
  • 2010 Volkswagen CC
  • 2011 Volkswagen CC
  • 2012 Volkswagen CC
  • 2013 Volkswagen CC
  • 2014 Volkswagen CC
  • 2010 Volkswagen EOS
  • 2011 Volkswagen EOS
  • 2012 Volkswagen EOS
  • 2013 Volkswagen EOS
  • 2011 Volkswagen Golf
  • 2012 Volkswagen Golf
  • 2013 Volkswagen Golf
  • 2014 Volkswagen Golf
  • 2011 Volkswagen GTI
  • 2012 Volkswagen GTI
  • 2013 Volkswagen GTI
  • 2014 Volkswagen GTI
  • 2011 Volkswagen Jetta
  • 2012 Volkswagen Jetta
  • 2013 Volkswagen Jetta
  • 2014 Volkswagen Jetta
  • 2013 Volkswagen Jetta Hybrid
  • 2014 Volkswagen Jetta Hybrid
  • 2010 Volkswagen Passat
  • 2012 Volkswagen Passat
  • 2013 Volkswagen Passat
  • 2014 Volkswagen Passat
  • 2011 Volkswagen Tiguan
  • 2012 Volkswagen Tiguan
  • 2013 Volkswagen Tiguan
  • 2014 Volkswagen Tiguan

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