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  Defect Investigation of Door Latch Failure

Investigation of Door Latch Failure

Subject: Door latch failure
Components covered:
  • Latches/locks/linkages
  • Doors latch
Investigations Summary: This investigation was opened on Jan. 16, 2016. It was closed on Oct. 29, 2016. Note: this investigation has resulted in a vehicle safety recall.
The office of defects investigation (odi) has received 73 reports concerning the door latches on model year 2012-2013 Ford focus vehicles. Complainants alleged that the door(s) failed to latch, with several reports indicating that the "door ajar" warning light on the dash appeared. Some drivers allege that the door opened while the vehicle was being driven. Complainants with a failed door latch indicate that in some cases the door had to be physically tied down to keep shut while others stopped driving the vehicle out of fear of the door opening while driving. One injury was reported which was caused by a consumer being struck by a door that rebounded after attempting to close it. The failure mode appears to be similar to the investigation ea15-002. Odi has opened this investigation to further analyze the scope, frequency and consequence of the alleged incidents. Odi reports cited above can be reviewed at www-odi. NHTSA. Gov/complaints under the following identification (odi) numbers:10818622, 10816923, 10816587, 10816367, 10810611, 10810607, 10809371, 10807578, 10794726, 10794361, 10790724, 10790360, 10790078, 10789811, 10789078, 10788509, 10787871, 10786601, 10785732, 10785693, 10784961, 10783413, 10783227, 10783215, 10782996, 10782586, 10781519, 10781069, 10780996, 10780150, 10779734, 10779095, 10778881, 10776613, 10776484, 10766696, 10766355, 10765319, 10765089, 10763900, 10763727, 10763528, 10763339, 10762958, 10762709, 10762637, 10761093, 10760899, 10760370, 10759398, 10759242, 10759141, 10759100, 10759093, 10758787, 10748625, 10747564, 10745771, 10745480, 10735258, 10734889, 10734886, 10734282, 10733739, 10726024, 10723813, 10721861, 10712999, 10629964, 10628099, 10621386, 10621384, 10620640.
Vehicles Affected by this investigation:
  • 2013 Ford C-max
  • 2014 Ford C-max
  • 2015 Ford C-max
  • 2013 Ford C-max Energi
  • 2014 Ford C-max Energi
  • 2015 Ford C-max Energi
  • 2013 Ford C-max Hybrid
  • 2015 Ford C-max Hybrid
  • 2013 Ford Escape
  • 2014 Ford Escape
  • 2015 Ford Escape
  • 2013 Ford Escape Hybrid
  • 2012 Ford Focus
  • 2013 Ford Focus
  • 2014 Ford Focus
  • 2015 Ford Focus
  • 2012 Ford Focus Electric
  • 2013 Ford Focus Electric
  • 2014 Ford Focus Electric
  • 2015 Ford Focus Electric
  • 2015 Ford Mustang
  • 2014 Ford Transit Connect
  • 2015 Ford Transit Connect
  • 2016 Ford Transit Connect
  • 2015 Lincoln MKC

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