Front Seat Head Restraint problems of the 2013 Dodge Avenger

The contact owns a 2013 Dodge Avenger. The contact stated that while her son was driving approximately 40 mph, the front driver's side headrest restraint deployed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The contact stated that the same failure had previously occurred on the front passenger’s side headrest restraint. The cause of the previous failure was not yet determined. The manufacturer was not made aware of the failure. The failure mileage was 90,000.

The contact owns a 2013 Dodge Avenger. The contact stated that while the vehicle was parked, the passenger's side headrest deployed aggressively, striking the passenger in the head. The passenger did not receive medical attention. The contact stated that the plastic inside the headrest bent the bar, causing the headrest to deploy. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,600.

The contact's cousin owns a 2013 Dodge Avenger. The contact stated while she was sitting in the front passenger’s side seat, the head rest air bag deployed independently. The contact stated no warning light was illuminated. The contact sustained a concussion and a cervical sprain and sought medical attention the following day. No police report was filed. The contact continued driving to the destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

The contact owns a 2013 Dodge Avenger. The contact stated while driving approximately 25-30 mph, the driver’s side head restraint inadvertently deployed. There was no warning light illuminated before or after the deployment of the head restraint. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 50,230.

My passenger side headrest deployed when I was parking my car.

While I was driving to the store on 10/07/2020 around the corner of my house the headrest deployed while I was driving. No accident, no sudden stops the headrest just deployed. I did check to see if there were any recalls on it but not recalls. I did find several people had the same problems and had taken there car to the dealership to see about repairs. Everyone was told that there was no recalls and they could fix it or replace the headrest, but it would be an out of pocket expense to the customer. I feel there should have been an investigation due to the fact that here have been multiple case regarding the same situation. I would like to have an investigation started so that it can be determined that this is a manufactures defect and issue a recall so that we can get this fixed without cost. This is a danger to someone driving and the fact that it has already deployed if any of the people complaining are in an accident they have no means of protection since the headrest has already deployed.

I was vacuuming car at car wash with vehicle turned off and parked, I moved seat forward and the headrest on seat popped opened on it's own and will not close.

Driver headrest deployed when no accident occurred. Very frustrated because neck is starting to hurt when driving because the headrest is forward but 50%. This happened 1 month ago, 10/01/2020. Vehicle was parked, not occupied.

Passenger headrest exploded while parked in a parking lot no damage from other vehicles or damage from outside.

My son bought a 2013 Dodge Avenger and while he was driving the passenger headrest exploded! this is dangerous! I as a parent am afraid it will happen on the driver side while my son is driving and cause an accident! I took it to Dodge and they are trying to say it's not a recall yet and it would be 800+ to fix! this is unacceptable and I feel is a dangerous malfunctioning part that needs fixed on Dodge or Chrysler's end!!!!.

Tl the contact owns a 2013 Dodge Avenger. The contact stated that after the vehicle had been parked, she noticed that the headrest had inadvertently deployed without impact. The contact attempted to put the headrest back together however, she noticed that the headrest was fractured and detached internally making it unable to be reattached. The contact had not contacted the dealer. The manufacturer was not made aware of the issue. The approximate failure mileage was 47,083.

Tl the contact owns a 2013 Dodge Avenger. The contact stated that while driving at 70 mph, there was an abnormal sound inside the vehicle. The contact pulled over and inspected the vehicle. The contact stated that the passenger occupant restraint controller was shifted forward and was unable to reset the head rest. The vehicle was taken to rick hendrick Dodge Chrysler Jeep ram located at (1468 savannah highway, charleston, SC 29407, (843) 352-6931) to be diagnosed. The contact was informed that the occupant restraint controller needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 17v640000 (seats, air bags) however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 81,000.

While driving headrest deployed found other incidents on youtube like this. There is a lawsuit against Dodge/Chrysler about this issue. There needs too be a recall on this issue immediately!! I would rather have a regular headrest that doesn't deploy. Please issue a recall!.

On 3/9/2020 at approximately 4:30 pm while driving south on interstate 55 just south of southaven mississippi when the passenger side headrest deployed springing the head rest forward with considerable force. My wife was sitting in the passenger seat at the time and was struck by the headrest in the head and complained that it hit her head so hard that it hurt. We were not involved in an accident at the time and were traveling at the posted speed limit. I had not had to break hard or anything. The headrest just came apart. After some research I see this is suppose to be a safety feature that would occur in an accident. There was no accident. After arriving home I noticed a metal pin in the bottom of the seat rest and broke plastic in the location where the pin should be located. Now I am concerned that the drivers seat may do the same thing and cause an accident. I also now have the issue of a costly repair for a defective design flaw.

While driving my car approximately around 15mph on a smooth road I heard a disruptive noise and saw that my passenger had been hit by the active head rest which was deployed although we were not in an accident. Upon further investigation I noticed the cheap plastic that holds the pin in place inside the head rest had been broken which caused the active headrest to unexpectedly deploy.

While car was parked in parking lot, passenger head rest "popped" open. It is still split open and the dealer wants $922. 14 to replace this obviously defective part #: 1us39dx9aa. There was no collision. Luckily no one was sitting in the seat at the time, but it could have caused a serious injury. I'm concerned it will now happen with the driver's side headrest while I'm driving, potentially causing a serious accident.

On the evening of 10/05/2019, while traveling straight at a steady 25-30 mph, the passenger headrest felt like it exploded. The passenger's head was suddenly and violently pushed forward. It appears from internet research that this is a failure of the "active head restraint" system.

Tl the contact owns a 2013 Dodge Avenger. While driving 10 mph, the passenger side head restraint popped opened and struck the occupant in the head without warning. There were no warning indicators illuminat or injuries. The contact called louisville Chrysler Dodge Jeep ram (5311 dixie hwy, louisville, ky 40216, (502) 410-2413), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200,000.

The headrests in my Dodge Avenger have popped forward several times. Sometimes they would pop forward merely from the heat, as I live in a very hot area. I had the orc replaced as part of safety recall s61, however the vehicles safety is reduced because the headrests will not stay locked in due to broken plastic locks which are supposed to hold it back. Apparently the headrests are not covered under the recall as it currently stands. The car is uncomfortable to drive, and in the case of an accident, the headrests will not be able to deploy since they are now permanently deployed. I thought the headrests were already covered by the previous recall, which is why I am filing now.

Tl the contact owns a 2013 Dodge Avenger. While driving at any speed, the front driver's side headrest beeped and the headrest indicator illuminated. The vehicle was taken to dallas Dodge Chrysler Jeep ram (214-327-9361, located at 11550 lyndon b johnson fwy, dallas, TX 75238) where it was diagnosed that the driver's side headrest sensor was faulty and the headrest needed to be replaced. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was approximately 130,000.

My daughter and her friend was driving on regular city roadway, going about 35-40 mph, when the passenger headrest deployed. They were not in an accident or hit anything on the road, the headrest deployed unexpectedly.

Front passenger seat headrest deployed while in motion on a city street, at approximately 30mph. Vehicle had not been in a collision at the time, nor at anytime prior. Headrest struck passenger with such force as to cause whiplash.

Started the car one day and suddenly the check airbag light was on. Took it to a Dodge dealership and was told that the active restraint headrest system was broken. No damage has been done to the seat/headrest nor the airbag system. The car has not been used unusually and it hasn't been in an accident.

The drivers side headrest split into 2 pieces for no reason. Manufactures specs states that in a rear collision the headrest deploys to ensure the driver doesn't get whip lash. This vehicle has no accidents at all and was not being driven at the time the headrest separated. I did research and this is a common problem with the headrest in this Dodge vehicle. I went to the dealership and it may seem its not covered even with the 7 yr/100,000 mile warranty.

The passenger headrest activated while sitting in a parking lot overnight. There was no collision but it deployed as if there had been a rear collision. A small plastic piece appears to have cracked over time and allowed the headrest to deploy. This could easily cause an accident if it happened on the driver's seat while it was being driven or injury to someone sitting in the seat at the time.

Front passenger headrest exploded while driving, just lucky no one was sitting in the seat. My car has been at the dealership for over 3 weeks stating that the headrest is on back order and since it's not under warranty then I have to pay for it out of my pocket I have called Dodge and put in an investigation 2 weeks ago and have not heard back from them just want to know how this is not a manufacture defect and if 1 malfunctions then what are the chances the driver side won't do the same?.

The contact owns a 2013 Dodge Avenger. While driving unknown speeds, the passenger side headrest exploded without warning or impact. There were no injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 43,000.

While making a stop the passenger seat headrest deployed with a passenger in the seat but no accident impact. The headrest will not reset. I had the car repairs due to the safety recall completed but the dealer says they will not cover the defective headrest. This has reduced the safety of this vehicle.

Airbag in seat headrest deployed while vehicle was parked for no reason.

The passenger side safety headrest deployed while driving full speed down the interstate. Approx. 75 mph. The sound was so sudden it startled me and almost caused me to wreck. Now the headrest will not "pop" back into position as documented by Dodge leaving the headrest fully deployed and completely useless.

The contact owns a 2013 Dodge Avenger. While driving 55 mph, the instrument panel light started to flicker and the air bag light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the driver side headrest sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.

2013 Dodge Avenger. Consumer writes in regards to vehicle head rest issues. The consumer stated in the midst of driving, the driver's head rest opened up and hit him in the back of the head causing his head to go forward.