general problems of the 2014 Dodge Avenger

I was stopped at a red light, when the airbag in the headrest deployed on the driver side.

The contact's daughter owns a 2014 Dodge Avenger. The contact stated that while her daughter was driving approximately 40 mph, the occupant restraint controller in the driver's seat activated inadvertently and head restraint deployed. The contact stated that her daughter was struck in the back of the head by the head restraint. The contact stated that her daughter had not observed warning light before or after the failure. The contact's daughter had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 17v640000 (seats, air bags); however, the VIN was not included. The failure mileage was unknown.

I was leaving work on Friday, March 19,2021 around 4:05 p. M. . . Stopped, my car was not in motion, I was waiting for on coming traffic to clear, when I heard what I believed to be gun shots or either a car had crashed into the back of me at a high rate of speed, there were no vehicles behind me, I was so scared, I went to my mechanic, and he discovered the horrible noise was my head rest had exploded. It is cut in half and has started rattling. My mechanic advised I call Dodge dealer on Monday morning 3/22/2021. I called this morning at 9:11 a. M. (eastern time). I did receive a call back, I explained in great detail what happened, I in no certain terms told the dealer, I will not be paying for this, and was told, there are no open recalls at this time, that I would need to bring my car in and leave for the technician to check for parts and it might be covered under an extended warranty, I also requested they checked the drivers side head rest, stated, they might not be able to do that. I stressed I am somewhat afraid to drive my car now especially not knowing if the drivers side head rest will deploy when I am sitting or driving my car. I scheduled an appointment to take my car in the morning at 7:00 a. M. And all of a sudden, the person I was talking to changed the reservation to Wednesday.

The back of both head rest have popped open.

I was driving and heard a loud pop. Looked at my passenger seat and saw the head rest came off the plastic holding in airbag. The bag did not deploy as far as I can see. I was in motion when it popped. I called to see if dealership would fix but they want me to pay since there is no recall but I feel when it comes to safety it should be fixed with no charge to customer especially when it was a malfunction on car.

My seatbelts will unlatch whenever it feels like it, the seatbelts won't go in by themselves anymore, amd this all happened after we fixed the recall. Then all in a year the throttle body quit working, the alternator stopped working, it will not keep a charge, and sometimes when your driving for no reason at all the inside lights will dim and brighten. This all happens while in motion except the battery constantly dying even though the alternator and battery are new.

Haed on guarlrail and airabg and seat belt didn't go off plus driver seat slid forward hitting chest shoulder and head on windoe steering wheel and knee hitting dash breaking artificial knee.