Table 1 shows two common seat belt related problems of the 2008 Dodge Caravan.
| Problem Category | Number of Problems |
|---|---|
| Integrated Child Seat Belt problems | |
| Seat Belt problems |
The contact owns a 2008 Dodge Caravan. The contact was driving 15 mph while making a u-turn when another vehicle caused her to apply extreme pressure to the brakes. The seat belt connected to the child seat opened and the child fell forward. The child was taken to the hospital with a bloody nose and a cut on the lips. The vehicle has not been to the dealer to have the seat belt inspected. The manufacturer was not notified of the failure when the complaint was filed. The failure mileage was 120,000.
My parents, arthur & shirley hall received several recalls on their 08 Dodge Caravan starting in June/July of 2014. They called lithia Dodge in helena, mt (3377 us hwy 12 east helena, mt 59601). They continued to get the run around about their van. At first lithia told them they needed to have the VIN#. My father explained they already had it as it had been serviced and bought there. After no response, I emailed the owner, justin walsh on 9/23/14. He told me someone would be in contact with my elderly parents to schedule the repairs and they would also shuttle them to and from the dealership. Several months later, they are still getting the run around. A few weeks ago when they called they were told that they could bring it in and lithia would put in the recalls that they had on hand, but the others would have to wait. At one point they were told they were #7 on the list, but the next time they called they were told that they had no idea who told them this. They called one time and were told that lithia was waiting for all of the recalled parts to come in but now when they call they are told they can repair what they have. This has been going on for almost 6 months with no resolution. My father is now fighting stage 4 cancer and is unable to drive so my mother is the only driver and I feel the van is unsafe for her to drive. I have emailed the owner several times since this incident and he will no longer respond. I do have all emails to and from him saved. This is ridiculous that my elderly parents can't get a recall fixed on their van. Now there are several that need to be done including passenger restraint. Dealer's shouldn't be able to treat people like this. They also purchased their van at lithia. Please advise as what our options are. Lithia Dodge in helena is the only Dodge dealer in the vicinity.