Three problems related to front seat head restraint have been reported for the 2014 Dodge Caravan. The most recently reported issues are listed below.
Driver side headrest hit driver while vehicle was being driven on a city street because the headrest broke apart. There was no impact or other apparent cause of this to happen. Headrest came apart and the internal plastic pieces holding a metal rod in place are broken. It will not go back into place due to broken pieces.
While driving, the vehicle active head restraint deployed, on its own, pushing my head forward. No collision had occurred at the time of deployment. The head restraint looks as if the plastic bracket inside broke because I tried resetting the head restraint, per manufacturer instructions, but it will not reset. Head restraint needs to be replaced with a new part.
Driver's headrest deployed due to the plastic that holds a pin broke internally. This spring loaded system apparently had enough tension that it broke the plastic. My vehicle was stationary and unoccupied at the time. If I had been sitting in the vehicle my neck could have been broken. A replacement headrest is about $650, not including labor, according to the dealership and I was told it is not in warranty. I have had this vehicle less than 4yrs.
| Front Seat Head Restraint problems | |
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