Ignition Module problems of the 2014 Dodge Caravan

The contact owns a 2014 Dodge Caravan. When the key was inserted into the ignition, the vehicle failed to start and the "bad key" warning message illuminated on the instrument panel. The vehicle was towed to the dealer (ourisman Chrysler, Jeep and Dodge, clarksville, maryland). The technician was unable to reprogram the computer system due to a faulty wind module. The manufacturer was made aware of the failure and stated that the warranty did not cover the wind module. The failure mileage was 65,629.