Car Stall problems of the 2012 Dodge Challenger

I own a 2012 Dodge Challenger srt 8. Chrysler issued 2 tsbs in 2014 about the engine timing chain guide possibly fracturing, causing the timing chain to break, and resulting in severe engine damage. Chrysler will pay for the engine damage if the chain breaks if it occurs under warranty. But, they will not pay to replace the guide to prevent the chain from breaking. These two tsbs, numbers csn-p-01 and 09-po-11-82, affect 2009 ¿ 2012 Chrysler 300s, and Dodge chargers and Challengers. The second TSB says it affects a "numerous amount of vehicles'. A Dodge service advisor advised the out-of-pocket cost to replace the guide is around $2000. My contention is that this issue should be a safety recall, not a TSB. The reason is that when the timing chain breaks, the vehicle is going to stall. This could very easily result in a serious crash if the vehicle stalls in the second or third lane of a busy 4 lane interstate during rush hour. The driver may not be able to get the vehicle over to either the left or right shoulder before the vehicle stops, and it would be dangerous for the driver to try to run from the vehicle to a shoulder. In 2015, Chrysler issued a recall on certain 2011 ¿ 2014 Chrysler vehicles because the alternator may suddenly fail. It states, ¿if the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. ¿ so, if Chrysler issued a recall because an alternator may fail, causing the vehicle to stall, and increasing the risk of a crash, I don¿t understand why the problem with the timing chain breaking due to a guide that may fracture, which would also cause the vehicle to stall, has resulted in only tsbs being issued and not a safety recall. The only reason I can think of is the cost of to the manufacturer to reimburse the dealerships for replacing an alternator vs. Replacing a timing chain guide.

The contact owns a 2012 Dodge Challenger. While driving at approximately 65 mph, the vehicle stalled without warning. In addition, the air bag warning light illuminated continuously. The vehicle was not able to restart. The vehicle was towed to a dealer where it was diagnosed that the engine timing needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 13v118000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 104,000.

The contact owns a 2012 Dodge Challenger. The contact stated that while driving approximately 50 mph, the vehicle stalled. The vehicle was able to restart after several attempts. The failure recurred on one other occasion. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.

Alternator failure (documented recall) caused the vehicle to stall and lose all power. Lucky this was at low speed on a surface street vs. Highway speed and interstate. Was able to coast vehicle to a side street however blocking one lane of travel. Vehicle would not start nor shift to neutral and the hazard lights would not function it was completely dead. Had vehicle towed to dealer for repair. Dealer installed a new alternator subject to the same recall and stated that the proper replacement is on back order as well refused to pay towing (cost incurred due to a failed component under recall) stated they were doing us a favor by not having to pay for the repair and providing a rental car. This is a serious issue that will cause a crash and or fatality if this happens at highway speed or on any busy thoroughfare. It is unacceptable to replace a failed part with another part subject to the same recall. Another solution needs to be available other than subjecting owners of these vehicles to continued serious safety risk while awaiting back ordered parts. There are alternate replacements that could be obtained by Dodge vs. Having the oem of the alternator cover the entire recall cost. This is a Dodge issue to its consumers however Dodge pursues recouping its costs is its own issue. They are blatantly putting cost above safety and not accommodating owners to defer cost. Keeping a vehicle in operation with this serious of an issue will be disastrous at some point. Many owners have no alternative but to operate the vehicles with the issue given their financial situation. Impacted owners should have costs of mitigating the risk such as a long term rental car deferred by Dodge while awaiting an appropriate repair/replacement of the recalled part given the seriousness of the safety risks involved.