Table 1 shows one common wheel related problems of the 2023 Dodge Challenger.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
I am reporting a serious public safety concern involving walmart auto care center in waterford, CT, after tire installation on my 2023 Dodge Challenger. Walmart installed four new michelin tires on 05/12/2026 after walmart. Com order #[xxx]. On [xxx], a missing front passenger-side locking lug nut was discovered. I photographed the missing lug nut area and reported the issue to walmart. When I returned to the waterford walmart auto care center on 06/12/2026, the tire/lube department manager stated that walmart associates do not tighten or torque locking lug nuts because of a prior incident where a locking-lug key broke inside a customer’s wheel. This was never disclosed to me before service and was not posted for consumers. On 06/24/2026, the same department manager confirmed that statement in front of an assistant store manager during a recorded in-person interaction. During that same interaction, after I stated the vehicle has five lug nuts per wheel, the assistant store manager stated words to the effect that I could safely drive with only three lug nuts. My concern is not only reimbursement. This appears to be a serious vehicle safety issue: customers may be leaving a tire service department with missing, unsecured, or untorqued locking lug nuts, without being warned that all lug nuts were not properly secured. Lug nuts secure the wheel to the vehicle. A wheel or tire assembly failure at roadway speeds could endanger the vehicle occupants and the public. I have scheduled an independent inspection with karns automotive for 07/06/2026 to evaluate walmart’s tire work and related wheel-safety concerns. Walmart ethics/safety reference: [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).