Suspension Problems of Dodge Challenger

Dear [NHTSA / indiana attorney general], I am filing a complaint regarding a serious safety issue with my vehicle, a 2017 Dodge Challenger, purchased on [xxx] from wetzel Chrysler Dodge Jeep ram, richmond, indiana). Six months after purchase, the steering column failed, leaving the vehicle unsafe to drive. The dealership confirmed the repair cost at $4,500 but refused assistance, and stellantis has also declined support despite the fact that this is a critical safety component necessary to control the vehicle. This defect poses a significant risk of sudden steering loss while driving, endangering both myself and others on the road. I respectfully request that your office review this matter for potential manufacturer accountability, safety recall investigation, or consumer protection enforcement. Thank you for your attention to this urgent safety concern. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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My 2016 Dodge Challenger has less then 38,000 miles. I don’t even drive it in the rain to keep it spotless. I have taken great care of it. It started making a knocking noise from underneath the car. Took it to the Dodge dealership & found out the drive shaft is bad. If you google 2016 Dodge Challenger sxt drive shaft issue you will see that this is a nation wide problem starting from 2015 to 2018. I think Dodge should be responsible for fixing this issue. Its not right,.

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Electrical system is currently failing. I was informed that I need a pdc wiring kit to replace the fuse box and the entire vehicle must be rewired. Usb charging ports do not work. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for sirius xm radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The michelin tires that came with the vehicles are cheap [xxx]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. Uconnect radio issues occurred numerous times in my black 2017 Dodge Challenger gt model with leather interior and sunroof as well VIN ending [xxx]. I filed numerous complaints with Dodge customer service as well as uconnect. Cases # [xxx] opened with stellantis and the fca case [xxx]. Both are uncooperative! information redacted pursuant to the freedom of informati.

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The front suspension has a problem and the engine oil cooler has a leak.

I purchased this vehicle from vroom, who is also my lender under united auto credit. The car was sold with a washed title and undisclosed prior structural and mechanical damage. I have documentation confirming the vehicle had serious pre-existing issues and should never have been sold as a clean-title car. The differential has failed three times in under 6 months, and I’ve experienced full drivetrain failure following multiple service visits to Dodge. I had requested inspection of the transmission, but after every visit, the issues worsened. The vehicle is currently available for inspection. The car exhibits violent vibrations, power loss, and unpredictable handling, making it unsafe to drive at highway speeds. The differential is on the verge of catastrophic failure again. These issues risk loss of vehicle control, wheel lock up, and potential collisions. Has the issue been confirmed by a dealer or service center? yes. Dodge dealerships have confirmed repeated differential failure and ongoing drivetrain problems. Independent shops have also verified signs of prior impact and poor repairs. Has the vehicle been inspected by the manufacturer, police, or insurance? it has been brought to authorized Dodge service centers at least six times and is the subject of an open Dodge customer care case (7+ months). No police or insurance inspections at this time. This vehicle was fraudulently sold with hidden damage and has presented major, repeated safety hazards. I am asking the NHTSA to investigate not only this vehicle, but the broader pattern of dangerous sales by vroom/united auto credit and Dodge, including title washing and stalling tactics to run out factory warranties before resolution.

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8. 4" touchscreen delaminating, causing ghost touches, which is changing my steering , timing, wipers, headlights, and suspension. The radio is going through stations, inputs, I can not use my android auto or use gps, all of my settings. It is very much a safety concern!.

I had a flat tire while driving to work and was unable to pull over for about a few thousand feet. As the tire went flat I swirled into the grass on a street without a shoulder. The tire snapped off and was not locatable. I filed a police report and called the police at time of incident. The total damage on the vehicle was under $3,000 but because the tire snapped off and damaged the firewall Dodge stated that the vehicle had to be a total loss. This was a 2019 Challenger there should be no reason for a wheel to snap off like such. After visiting several Dodge chat rooms I have learned that this is very common with the Challenger and needs to be addressed with a class action suit and safety recall! this happens very often to Dodge Challenger consumers.

Seat belt buckles have stop locking on drivers side and back seat belt after putting a carseat in the back. Front end driver side sounds like a crinkled noise and steering wheel feels like car wants to go a different direction then you actually turn.

The lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership.

The contact owns a 2017 Dodge Challenger. The contact stated that while driving approximately 20 mph the upper ball joint and the wheel detached without warning. The vehicle was towed to an independent mechanic. The contact called the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 57,469.

2012 Challenger srt8 tipm is this issue and there is no recall for this, while it should due to being a major part of the electrical system that controls all aspects of the safety system. Also now I am being told Dodge does not make this part any longer. . . . How is that possible. This is a recall for other Dodge models, why not mine.

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I purchased a 2015 Challenger, upon driving the vehicle home noticed the axles making a noise. A week later the noise becomes worse I alert the dealership and bring the car in. They tell me that it's covered under warranty and they promise that when I finalize financing the will fix it. Upon finalizing financing the car fails inspection and the warranty is removed due to the preexisting issues with the car. Thus resulting repair cost coming out my pocket for a car I hadn't had a week. Next I run into a issue the with engine. I take it to get a diagnostic and the technician shows me the history of the car stating that it had a replacement engine installed in the past. The dealer never mentioned the repairs to me before finalizing the deal once so ever. Now I brought it to their attention and they're telling me that I can trade it in but there's nothing they can do. The dealership is rick hendricks Chevrolet in duluth georgia, 3277 satellite blvd. The dealership goes up and beyond to avoid me, even while the car was in their possession for repairs for weeks. They never fixed anything in the car. I have video proof of them messing up the car and just leaving it for me to deal with. I also have voice recorded conversations with sales associate managers at the dealership who lied to me and my father in our faces about certain information regarding the deal.

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Any time there is a front end collision, the steering column intermediate shaft must be replaced when repairing. That was not the case here because every time I drive now, my pedals are binding on me constantly. Almost feels like something is getting caught or is in the way and I was driving off a highway ramp and I could feel it in the pedals that it was binding on me and as soon as I drive over the smallest bit of water that was on the ground, I literally spun out of control and almost did a 360 and crashed. Thankfully, no one was around me, but this is very unsafe. Same thing happened in my 05 Chrysler and when I inspected it, you can see how extremely loose my intermediate shaft is. This is very dangerous.

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I owned a 2017 Dodge Challenger which had electrical issues and a defective uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. And amplifiers twice, although they were in working condition. This did not resolve the issue. The jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and usb ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.

Caxmax sold me a car that my mechanic described as flood damaged up to the body line just below the window. Rust from the engine to the exhaust tips. Rocks and sand in all body cavities on the underside of the vehicle. I conveyed this information to my salesman who facilitated a refund. I included photos. A week later it was back on the carmax south sacramento website (where I bought it) with updated mileage information and no mention of the flood damage. As it is in �unavailable� status it is likely being resold to another unsuspecting consumer.

Tl-the contact owns a 2010 Dodge Challenger. -tapping noise emerging from the engine compartment --no known consequence other than the noise -the driver side rocker arm assembly the contact stated that the vehicle was taken in to the dealer safford Chrysler/Dodge, 1915 n salisbury blvd, salisbury, MD 21801 for a scheduled maintenance and the mechanic noticed the noise, they determined that the rocker arm assembly ha to be replaced. The vehicle was scheduled to be repaired on Wednesday September the 4th. The manufacturer was notified of the failure. The approximate failure mileage was 52,000. Bp.

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Takata recall: axle on front passenger side broke while making left turn. Speed at the time was 5-10 miles.

My 2015 Dodge Challenger scat pack has developed a radiator leak that seems to lose coolant when driving. I had first noticed the coolant level dropping back in December, 2017 while my car was in storage. It was brought into fields Dodge who diagnosed the leak but could not tell me where exactly the leak was coming from. I called Dodge customer service and they refused to offer anything on resolving this issue even though my warranty expired 3 days ago on March 12th, 2018. They do have a technical service bulletin regarding radiator leak problems but they are not doing anything about it, even for customers who have low mileage but expired warranty. The dealership service manager mentioned the leak may be coming from a seam between the plastic and aluminum. The radiator is of inferior quality and there are numerous others on Challenger forums who have mentioned radiator problems on their Challengers.

Tl- the contact owns 2010 Dodge Challenger. The contact stated that while driving at any speed, the contact heard a banging noise underneath the front-end of the vehicle. The dealer was not called. The vehicle was taken to an independent mechanic who was unable to locate or duplicate the failure. The manufacturer was made aware of the failure and stated that there was no such problem. The failure was not repaired. The failure mileage was approximately 62,000. Fe.

I was making a left hand turn on a 4 lane city street and hit a pot hole after hitting the pot hole my steering wheel began to shake. I pulled into a parking lot and noticed my front passenger tire was bowed out and the car could no longer be driven. After having a tow truck come to the scene I was told the steering knuckle had broken in half and the wheel almost completely detached.

The car started doing a rear wheel hop in second gear change as already reported to Dodge. Dodge has offered to replace the car prior to the accident via a mr mike macdonald. This wheel hop was previously reported to 3 Dodge dealers who said this was "normal". On the offer to replace the car I was told to continue driving the car until the replacement came. I should have not taken that offer. The car almost killed me. The air bags did not deploy. The seat belt did not restrain me, as my head slammed into the steering wheel. Multiple cases of air bags on these cars not deploying has come up in google searches. Both driver side tires ruptures when the car went sideways for the second time after what I can only imagine was the throttle being stuck. I can provide images later after the hospital of the tire hop marks. Dodge should be held accountable for selling a coffin on wheels. Oddly, mr. Mike macdonalds phone sends me straight to customer service now.

The contact owns a 2016 Dodge Challenger. The contact stated that while driving at various speeds and using the paddle shifter to shift to an up gear, the vehicle would down shift instead. The contact stated that the when the failure first occurred the vehicle was taken to both an independent mechanic and whitten brothers of richmond located at 10701 midlothian turnpike #100, richmond, va 23235, phone number: (804) 378-0707, where the failure could not be duplicated. The contact stated that he then purchased a dash-cam and upon recording the failure, the vehicle was taken back to the local dealer whitten brothers of richmond 10701 midlothian turnpike #100, richmond, va 23235 (804) 378-0707, where both paddle shifter buttons were replaced. The contact stated that the failure had recurred several times. The manufacturer was made aware of the failure. The failure mileage was approximately 2,007.

Front end made a squalling sound when making tight right turns on the road and in parking lots.

The contact owns a 2015 Dodge Challenger. The contact stated that after depressing the accelerator pedal at 30 mph, the contact lost control of the rear of the vehicle and the rear wheel seized causing the contact to slide into a ditch. Prior to the failure, the abs, the engine, the traction control and the front collision warning indicators illuminated. The vehicle was towed to an independent mechanic where it was diagnosed the passenger side bumper bracket, the driver side bumper bracket, the driver side support bracket, the driver side support bracket, lower drill fender, oem passenger side fender, pillars, rocker, and floor , carpet, right and quarter panel were damaged and needed to be replaced. The technician also diagnosed that the front and rear brakes needed to be lubricated. The vehicle was repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number: 14v749000 (electrical system) however the VIN was not included. There were no injuries sustained. A police report was filed. The failure mileage was approximately 28,000.

I bought this car and after I signed the papers they let me inspect it. I saw some rust on the joints and screws that held the tires. They said it was surface rust. I took it home and examined it closed. I found that the rust is very extensive. It included the metal that held the tire to the car and it goes deep. The rust flaked off in my hand. I took the vehicle back the next morning. They told me I could exchange it for a similar vehicle but that all of them had the same rust. I took pictures of some of the rust. I told them to keep the car and I stopped payment on the check. I then went to the dealer in ontario and I found the same extensive rusting on all of their Challengers. I believe the defect lies with Dodge and Chrysler. Why are they allowed to sell new vehicles with extensive rusting to the public? I did some research and found that they have been having rust problems since at least 2007. I also found that many owners do not find the rust as soon as I did and they suffer because Dodge has denied responsibility. I think there should be an investigation and a recall to fix these problems. I feel bad for everyone who bought these cars without knowing about this defect. I took some pictures.

I was going down I-81 north at 11:30 pm temp was 43 and dry I had the cruise set at 70 mph and the car was shaking real bad it started jumping and then the car revved to 5000 rpm and stopped pulling I put the car in neutral and coasted to try to get off the highway was able to get to the gardrail at the 124. 7 mm and sit there the car would not sit in park it would roll backwards so I applied the parking brake until wrecker arrived ,I have gotten my car assessed at berglund Dodge in roanoke va the problem was the pinion nut has backed off and because of the rate of speed the pinion yoke has been destroyed . It is going to be a 650. 00 repair I called Dodge and the warranty ran out on my car on June 22,2015 this car only has 31,152 miles on it and thought they may fix the problem because there has been several recalls about the pinion nuts backing off the car hasn't been driven because of the shortage of the air bags not available to be replaced and I'm somewhat scared to drive it and the thoughts of being hit on the side of the highway was some uneasy.

Involved in a head on collision,the others drive was on our side of the road and hit us head on , the air bags didn't deploy and sent me into the dash board along with the driver , I sustained severe whiplash and so did the driver we were transported to the hospital by ambulance and I am now j sergio g physical therapy due to the airbags not deploying, the car was involve in another accident weeks later where the car was hit twice intentionally and the air bags didn't deploy then either .

My door latch and alternator that about it and my struts.

I was driving in the rain in the middle of downtown houston texas, when I heard something pop/snap then my car started pulling very heavy to the right (extremely hard to steer). When I pulled over, I got out of my car and saw that the passenger side front end was almost touching the ground. When I was finally able to take a good look behind my tire, I saw that the strut plate and strut rod had snapped into, making my car inoperatable. This malfunction could be due to a weak weld or something of the sort. But I do know that this is not normal, especially since I did not hit a pot hole or even a small bump in the road to even cause the snap. I am grateful to be alive because it could've been a whole lot worse.

Heavy rust on steering and controlarms and other structural joints and welds.

Ordered new tires for vehicle, I was told that the rack and pinion was leaking and it would cost $ 585. 00 to fix it. I drive this vehicle summers only. I have only 15000 miles on the car. I do not believe this should happen this early. The car has never been in any kind of mishap.

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The vehicle stalls while driving,pulls right,satellite radio goes out. It has had a tipm and two computers in addition to two wiring repairs along with gas in the oil. There has been four oil changes in less than 3 months along with four tire rotations. The car has been in the dealerships for over thirty five days and out of service for over sixty days from February 2014 to in the shop at present July 28th 2014. I have been lied to . Assulted and left in unsafe conditions along the highway in 110 degree temps. Left without transportation and I an an american on disabilities as I have stated to Chrysler and need my car for medical reasons. Last week I cold not get my medications and went into a serious medical condition causing admittance to the emergency room at the local hospital because I had no way to get my medications. Auto nation did over $2000. 00 damage to my vehicle at the first repair.

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Tl-the contact owns a 2012 Dodge Challenger. The contact stated that while driving 65 mph, the driver side fender and door crashed into the median. The contact sustained neck and rib injuries. A police report was filed. The vehicle was taken to an independent mechanic for diagnosis where it was stated the casting needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 7,000.

The contact owns a 2010 Dodge Challenger. The contact stated that while accelerating from a complete stop, the rear suspension failed and detached from the vehicle. The vehicle was towed to the dealer where it was confirmed that the suspension had failed. The vehicle was repaired. The manufacturer was contacted about the failure. The failure mileage was 37,088. The VIN was not available.