Cruise Control problems of the 2015 Dodge Charger

I started a uconnect system update while I was still parked. The disclaimer said nothing about to not update while driving. I started the update and started driving (my commute is about 25 minutes). It took about 10-15 minutes to download the update. Once it downloaded, the system reset. At this time I was in cruise control on a freeway that was ending, so I turned off my cruise control and then my car jolted forwarded as if it were in a very low gear and almost caused me to crash. I then was stuck in 1st gear while the system was rebooting and couldn't automatically or manually shift past 1st gear leaving me stuck on the side of the road. Then a screen popped up saying there was 50 minutes left on the update. I was stuck on the side of the road until the update finished. After that, my gears were shifting normally. During this time, I called Dodge and opened a case letting them know what happened. The picture I provided was a picture after I was already stopped on the side of the road.