Transmission Stuck In Gear problems of the 2015 Dodge Charger

I started a uconnect system update while I was still parked. The disclaimer said nothing about to not update while driving. I started the update and started driving (my commute is about 25 minutes). It took about 10-15 minutes to download the update. Once it downloaded, the system reset. At this time I was in cruise control on a freeway that was ending, so I turned off my cruise control and then my car jolted forwarded as if it were in a very low gear and almost caused me to crash. I then was stuck in 1st gear while the system was rebooting and couldn't automatically or manually shift past 1st gear leaving me stuck on the side of the road. Then a screen popped up saying there was 50 minutes left on the update. I was stuck on the side of the road until the update finished. After that, my gears were shifting normally. During this time, I called Dodge and opened a case letting them know what happened. The picture I provided was a picture after I was already stopped on the side of the road.

While slowing down from about 40mph to about 20mph to make right hand turns, engine shifts very roughly from 3rd to 2nd to 1st and after completing the right turn remains stuck in low gear and does not shift as accelerator is pressed. Almost stalls, but after a few seconds, the normal shift pattern resumes. This has happened intermittently a few other times, such as approaching a red to green traffic signal. When approaching red light, I decelerate to stop but don't make complete stop as light changes to green, car downshifts into 1st gear but wont upshift smoothly into 2nd/3rd gear when re-accelerating the vehicle.