Seven problems related to brake disc pads have been reported for the 2002 Dodge Durango. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Dodge Durango based on all problems reported for the 2002 Durango.
I have a 2002 Dodge Durango. It has rear antilock brakes. I have had numerous close calls in hard stop situations where the wheels lock up and the vehicle slides forward. I have taken it to a brake specialist who agreed after a test ride there was a serious problem but said I needed to get the dealer involved. I have taken it to several Dodge dealers over a period of about four years. They have made several recommendations to which I had the service done and it made no difference. Now they keep telling me there is nothing wrong. I got Dodge regional involved last year. They told me to take it back to the dealer and have them check it out. The dealer said that the abs was engaging early but did nothing to correct the problem. I recently reached Dodge regional again. He says he talked to the service manager at the dealership who told him they recommended the rotors be replaces and I refused. I told him that was a lie that I had the rotors and pads replaced. Dodge regional said there was nothing he could do to help. He said the service manager recommended I bring the car in for inspection again at another $90. I told him I refuse to keep paying these fees to have them tell me there's nothing wrong. I then put in a call to the service manager at the dealer and left him a detailed message asking him to please return my call. He never returned my call. I have attempted to reach Dodge regional for the last few days and his phone just rings with no voicemail picking up. I am out of ideas and patience. I love my vehicle but it is a severe hazard. It seems as though once again nothing will happen until someone is killed or seriously injured before anything gets done. I have plenty of documentation with my complaints to the dealers as backup. I hope someone there can help me get this problem resolved. By the way, I know another person who has the same year Durango as me and she complains of the same problem.
Brake problems with my 2002 Dodge Durango XLT plus. At high or low speeds when you have to make a sudden stop and hit the brakes, they attempt to grab but then let go, and your only hope is to stop in time. I have had the brakes looked at by 2 mechanics other than the Dodge dealership(tim parker of hot springs) and both say that there is a definite problem with the brakes. However, after spending $300 for brake pads and several other visits to tim parkers, they keep denying a problem and tell me that is just how the brakes are on the Dodge. I asked them if when that 1 small child runs out in the street to catch his ball and I am the unlucky person to be traveling down that street and I apply the brakes but can not stop, if they would be ready to accept their responsiblility. I have copies of all reports from them stating there is nothing wrong with the brakes. I am afraid to drive it at all but traveleing 64 miles a day it is necessary. Can someone please help me? surely I am not the only person complaining of the brakes!.
The vehicle in front of the consumer slammed on brakes. The incident was caused by pitted rotors. The brake shoes grabbed hard on the pitted rotors caused the abs to kick in which also caused the vehicle to jerk in stop and go motion.
While making urgent stop with heavy brake pedal application, brakes suddenly let loose for a moment and then resume braking action. Upon first incident, dealer replaced various abs components. Not solved. More checks, not solved. Eventually, front and rear brake pads were changed, even though they were not worn out. This solved the problem for another 30,000 or so miles. With slight wear on the brake pads, problem occurred again. Paid for new brake pads even though they were not recommended. This again solved the problem.
I purchased a new Durango 2 years ago, and at present the SUV has slightly over 14,000 miles. The dealer has informed me that the rotors must be turned and new brake pads installed. This type of work at 14,000 miles (7,000 miles per year) is unacceptable. At this rate 30,000 miles will require new pads and rotors. Apparantly, the brakes/rotors are undersized for the size and weight of the vehicle or the pads and/or rotors are defective, both safety issues in my opinion.
Dealer states that brake rotors are warped to the point of not being turned and that I will need to pruchase new ones at the cost of approx. $450. 00. The brakes pads are only slightly worn. Car shutters vigorously when brake is applied. Dealer states that this is not under warrenty and that this is not a manufacturers defect. I have contacted Dodge/chrystler waiting for a response.
I own a 2002 Dodge Durango with 35,000 miles that has always been properly maintained. I have already had the dealer replace 2 worn ball joints last week, I've had the brake pads replaced twice, and one rotor on one side (in front) turned, and I am still hearing strange noises. I would like an investigation done on my vehicle, as I am driving my daughter and myself around everyday, and my factory warranty is about to expire. Its obvious daimler Chrysler is not concerned with saving peoples lives, as I have just witnessed the March third evening edition of cbs news with dan rather. I am rather concerned that the transportation safety administration has let daimler Chrysler get away with not recalling these problems considering the large amount of complaints with these suspension systems. Please help me and contact me. Thank you. Email me at jcookie100@earthlink. Net or phone me (858)220-0419. Im not real sure what to do at this point. Thank you. Signed, a concerned parent and driver.