Sway Bar problems of the 2004 Dodge Durango

This represents the 5th time my 2004 Dodge Durango has gone back to martin Dodge for the same problem. The vehicle makes a popping noise in the rear as it goes down the road. The rear is also loose over normal roadway conditions. On the first repair, the dealership replaced rear shocks, sway bar, & tightened the rear. On the second attempt, they replaced a stripped bolt in the rear. On the third attempt, they replaced the bolt's housing & the bolt again. On the fourth attempt, they tightened & lubed the entire rear. The service manager's remarks on the latest invoice is that he is going to talk to Chrysler corporation about this continued problem. The service manager relayed to my wife that it sounds like metal to metal is being rubbed together somewhere in the rear. He also expressed that this was a problem on previous Durango models, & that Chrysler fixed same by inserting plastic spacers of some kind. The service manager & my wife test drove the Durango after today's fourth repair attempt. The popping & sway was as great as it ever was. I will be represented by david j. Gorberg, esq. With regard to a NJ lemon law claim. To date, I have not been contacted by NHTSA regarding my 4 previous complaints.

Today represents the fourth time that my new Durango goes back to my dealership for the same problem. The vehicle has a distinct "popping" noise from the rear when driving. There's also excessive bounce in the rear suspension. It is my opinion that this excessive bounce should become a full recall, as it is unsafe. On the first repair attempt, martin Dodge changed the rear shocks, sway bar, & "tightened" the rear. On the second attempt, they replaced a stripped bolt in the rear. On the third attempt, they replaced the housing that held this bolt in place. Immediately after leaving the dealership after the third repair attempt, my wife & I continued to experience the same exact problems. It is for these reasons that the vehicle will go back to martin Dodge for a fourth repair attempt. I will also contact a lemon law attorney today to seek remedy.

My 2004 Dodge Durango went back to martin Dodge for excessive bounce in the rear end along with a continued popping noise during said bounce. Martin Dodge advised me that the "bell crank bushing" was stripped & was replaced. The vehicle was in their shop for 3 days initially, & 4 days the second time. I was advised that new shocks & sway bar were ordered to be installed. As per the invoice of June 11, 2004, same was not completed. The part is listed at $81. 55. The labor is listed at $13. 00. $13. 00 labor for a vehicle in the shop 4 days?????? I first drove the vehicle today, June 13, 2004. The exact same problem is occurring. The vehicle will be back at the dealership tomorrow morning. The bounce is simply not safe. The popping noise is annoying. However, I don't know what is causing same. Also, there was no explanation why there would be a stripped bolt on a new vehicle. What caused this "bell crank bushing" to become stripped?.