Air Bag Not Deploy problems of the 2011 Dodge Durango

Tl the contact owned a 2011 Dodge Durango. While driving various speeds, the contact fell asleep and crashed into a barricade pole. The air bags failed to deploy. The contact sustained injuries to the head and the front passenger sustained knee injuries; however, medical attention was not required. A police report was filed. The vehicle was destroyed and towed to a towing lot. The contact called stew hansen Dodge ram Chrysler Jeep at (515) 331-2900 (located at 12103 hickman rd, urbandale, IA 50323) and was advised to have his insurance company test the air bags. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000. The VIN was not available.

My airbag light has been coming on and off since I bought this SUV brand new. I have taken it back to the dealer they clear the code cause they said nothing was wrong. Well now it is on and wont go off, the dealer wont send me my records I have requested them through Chrysler Dodge 3 months ago. The dealer is saying I have never brought it in for that which is not true. They are refusing to fix the two open recalls they want me to drive 80 miles to get it fixed they keep saying there is a legal issue and there is no legal issue. Chrysler Dodge is believing everything they are saying with now proof. I have only this SUV for my family and now the airbags will not deploy if in a wreck and Chrysler has informed me they could deploy anytime. How is this safe??? today I took it to a different auto place they hooked it up and got the code b1c29, low and behold went online I found 4 open complaints with the same problem, and the same service from Chrysler they are putting lives at risk. My 16 year old daughter drives my SUV and I have to worry about her cause no airbags, this is why I bought this SUV for the safety aspects. Please get them to fix this and the two open recalls. Your my last hope.

Driver lost control of 2011 Dodge Durango, traveling approximately 35-45 mph, and hit a tree head on. Vehichle purchased on 8/25/2011 new, and had approximately 5,000 miles on it at time of collision. Driver was wearing his seat belt. No air bags deployed. All emergency personel, wrecker driver, body shop, and insurance claims adjuster indicated that there was no reason air bag should not have deployed, the crash definitely hit the sensors. Vehicle still being assessed, but is probably a total loss.