Air Conditioner problems of the 2012 Dodge Durango

Two problems related to air conditioner have been reported for the 2012 Dodge Durango. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Dodge Durango based on all problems reported for the 2012 Durango.

1 Air Conditioner problem

Failure Date: 11/13/2019

I purchased my 2012 Dodge Durango, used, with approximately 75k miles. Since purchasing the vehicle, I've experienced numerous problems that began with the transmission. Additionally, the car goes into "low gear" even when you don't turn the knob. Over the past year, the car has been in the shop more times than I can count for the doors locking and unlocking on their own. I haven't been able to lock the doors when in public. My key fob hasn't worked even after replacing the battery inside. The car has set the alarm off even when unprompted. It will lock/unlock while driving. The car has stalled, while driving, at least 3 times since November 2019. For each occurrence, the vehicle was slowing/excelling with a traffic light or to turn into a parking lot. On one occasion, the car would not crank over and a red light was blinking on the dash. The lock issue began happening again and I could not get it started. It had been stationary. When I came back to the vehicle later, it worked fine with no red light. The mechanics noticed the temperamental problems but could not get the vehicle to consistently repeat the problem. I've also replaced the water pump and had issues with the air conditioning. At this moment, it doesn't want to work for the driver's spot only.

2 Air Conditioner problem

Failure Date: 03/08/2013

Since the vehicle was purchased in 2012 the air conditioning does not actually cool when the remote start is used. We live in arizona where ambient air temperature is over 110 degrees fahrenheit, and has been seen in the 130s, 4 months a year. I have used a thermocouple to measure interior temperature of the Durango and I have seen it up to 160 degrees fahrenheit. Having 2 young children the air conditioning not operating when the remote start is utilized is not acceptable, whether it is leaving a store or at the house. Children are susceptible to dehydration and heat stroke more easily than adults, therefore exposing your child for just a few minutes is dangerous. We have notified the dealership on multiple occasions when it is in for servicing. They have yet to provide a solution and they stated there would be a computer update to repair this. If there is not a repair prior to this summer we will be taking legal action against the dealership or Dodge motor company.




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