general problems of the 2013 Dodge Durango

The passenger headrest airbag deployed by itself without reason. No rear end collision. The headrest deployed and hit my 16 yr old daughter in the back of the head. Giving her a headache. No the vehicle has not been looked at yet, it is going to go to the dealer tomorrow. No messages prior to the failure. Now there is a red airbag malfunction icon. A person in a seat with a red dot (airbag) in front of the seat.

My vehicle was hit on passenger side at approximately 35 miles an hour and the airbags did not deploy. Vehicle is totaled from the wreck and I sustained injuries which need medical attention.

What component or system failed or malfunctioned, and is it available for inspection upon request? the headrest randomly deployed well car was in park. All I did was sit in my seat. How was your safety or the safety of others put at risk? my safety was put at risk because now I have a sore neck and migraine from something meant to keep me safe but instead jeopardized my safety. Has the problem been reproduced or confirmed by a dealer or independent service center? I will be calling as soon as they open. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? calling as soon as they open. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warnings at all.

Passenger headrest airbag deployed while car was stationary in garage. My daughter was hit sharply by deployed airbag. Has not yet been inspected, but is available for inspection. No warning this would happen.

The drivers headrest deployed without any impact, while sitting idly.

Passenger side front headrest airbag deployed without incident. There were no warning lights, messages or symptoms prior to deployment. The vehicle was inspected and certified upon purchase. This could have caused injury to myself or my children. My biggest concern is the same incident happening without warning to the driver’s side while I’m driving and causing an accident which results in injury or worse, death of myself or children. This is a problem.

Front driver’s side headrest separated while parked. Dealer confirmed. They reported it deployed. No warning lights before or after incident.

Vehicle was parked and engine off. The driver’s side head restraint deployed suddenly and almost hit me in the face. When I looked inside, the plastic hooks that hold a metal pin in place had broken off.

The headrest deployed while parked.

Air did employ when it hit a deer at 35 mph , inside light go so dim on the radio and the front, you see the dashboard or the radio.

Air bag light came on and car constantly loses power even though the battery installed is new direct from dealership. Recurring situation happens at least twice a week.

The vehicle was running, in "park", sitting in the driveway. My 17-year-old son was in the passenger seat. The headrest airbag deployed without any provocation of any kind. No movement in the vehicle, and it was not in motion, there was certainly no collision. The exact same thing happened on the driver's side 3 years ago, while I was sitting in the driver's seat, in the driveway, with the vehicle running and also in "park". The force of the deployment from either of these incidents was not enough to warrant an injury or a headache, but does elevate a safety concern until it is repaired. There were no warning lamps that came on prior to deployment, it was a complete surprise on both occasions.

While driving with my wife sitting in passenger seat, the headrest safety deployed for no reason. This occurred under normal driving conditions. There was no impact or collision which would have caused the deployment.

The passenger headrest deployed with no warning. My daughter was sitting in the seat while we were driving at 40 mph when the headrest shot forward and hit her head. There was no accident and no collisions of any kind to cause this to happen.

Driving the on-ramp as I was speeding up to file into traffic my headrest exploded hitting me on the back of my head/neck area. It was a pretty violent incident and I almost caused a accident due to my orientation being stunned. As I made it home I found little black plastic pieces that came from the head rest. It appears the plastic retainers become fragile over time and loose their structural integrity, then become a serious hazard should they fail during driving. During this event no warning has been given, sound or visual, and the vehicle is drivable. However, as there is currently a potential for a head/neck injury to the front passenger if it should reoccur, no passenger is being transported in the front until this is corrected.

1. The air bag light come on & off randomly. The air bag has never been deployed. 2. The transmission misfires, I don't know if it has to do with the fuel pump relay. I've replaced almost the entire transmission and still does the same thing.

In July 2021, driver's headrest restraint system deployed while driver was parked and vehicle was off. Driver entered the vehicle at the end of a workday while it was parked under a carport, sat down and closed door, then the headrest popped open unexpectedly. It has not been repaired yet, but scheduling service with the dealer in late July 2021. Headrest cannot be put back into place as it appears inside plastic pieces broke when deployed. No injuries.

Driving on freeway and my son was sitting in the passenger seat when the headrest exploded for no reason. It was extremely loud and I nearly swerved off the road. There was no warning signs or lights that ever came on for warning. After researching this apparently is a known issue and I want replaced not out of my pocket. I have monitored my son now for whiplash injury due to this incident.

My wife was involved in a very serious rollover accident this past week (11/18) in our 2013 Dodge Durango SUV. She was hit in the rear quadrant and flipped several times coming to a rest on the roof. We have 3 children (who were luckily not in the car at the time) who would have been severely injured if not killed in this accident as none of the air bags deployed. This happened on merritt parkway in CT.

My wife was sitting in the passenger seat and got hit in the back of head by the headrest. I was driving approximately 45mph on a city street when it deployed violently for no reason whatsoever. We have never been in an accident with this vehicle so there's no reason this should have happened. It gave her a pretty good headache too.

On August 1, 2020, the front passenger seat active head restraint spontaneously deployed and hit the passenger (14 y/o female) in the back of the head. The vehicle was in drive but was stationary at the time (in a drive-through line).

My husband was driving and the headrest popped open as if he had an accident. He was driving on a highway in the middle of a city, stayed in one lane. There was no accident or sudden stop or anything simulating an impact. The headrest hit my daughter in the head causing a headache.

I was park in my driveway in park getting ready to go. When all of a sudden my passenger side headrest burst open. Luckily no one was on the seat at the time. But I believe with the force it cam out it could had giving some one a concussion. I would have hate ut if one of my kids was there when it burst open.

Headrest airbag deployed while driving but was not due to an impact.

Vehicle was stationary in my driveway, I was sitting in the driver seat. Vehicle was running, but in "park", driver's door open. My husband reached in from outside to hug me goodbye, and the driver's side headrest popped open. Powerful enough to move my head forward, but not powerful enough to cause pain or injury. We tried to put it back together (not realizing that there was an airbag in there), and were unsuccessful. I drove approximately 4 miles to work afterwards, adjusting the seat a bit so as not to impede my posture.

Drivers side headrest air bag deployed when the car was off and parked in my driveway overnight .

I was driving my 2013 Dodge Durango citadel. While driving approximately 45 mph the passenger side headrest became dislodged and sprung open out of no where. Thankfully, no one was in the seat as they could have been severely injured. After contacting the dealership it appears the plastic retaining pin receiver had broke. Small pieces of plastic were inside the headrest and it is unable to be reset. The dealership does not cover this under any warranty and it would be almost $800 to repair. I believe this headrest is also connected to my airbag deployment system. It is unknown if any further issues could happen from this.

Vehicle was backed into a parking spot at a restaurant with no possibility of a rear end collision when the active head restraint on the drivers side deployed. Fortunately we were parked, otherwise it could have very easily caused an accident. I have noticed a number of complaints about the issue from others as well. The plastic that holds the retention rod broke causing the release, so the whole unit has to be replaced at my cost. You can see the broken plastic in the provided picture. This could be a serious safety issue if it deployed while someone was driving down the highway. I have been in contact with the local dealership where it was purchased 3 days prior to the incident.

The contact owns a 2013 Dodge Durango. The contact stated that the vehicle failed state inspection because the air bag coil was defective. The vehicle was taken to white motors inc. (175 old farm rd, roanoke rapids, nc 27870) where it was diagnosed that the air bag coil was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,435.

My wife and I were driving down the road when the passenger side active headrest deployed. When it deployed it hit her in the back of the head and gave her whiplash. I researched it online and it appears that this is a common problem with Dodge vehicles. I attempted to reset the spring loaded active headrest to discover that the reason it had deployed is because the plastic retaining pin receiver was broken. I have attempted to contact Dodge (case#32447405) with no resolve. I feel like the headrest should certainly be recalled. If an older person had been hit in the head or if it were on the drivers side of the vehicle it may have caused serious injury, a crash, or death. I can email photos upon your request. Your pursuit of this matter would be greatly appreciated.

Would like to file a complaint due to my 2013 Dodge Durango was in a traffic accident while in motion on a state route and sustained heavy front in damage and none of the air bags deployed.

Vehicle was involved in a side impact that raised vehicle to approximately 30 degrees. Body shop said airbags should have deployed. Explained to the dealer on several occasions and there was no check done to confirm that airbags were in working order. Dealer says that it obviously wasn't sufficient enough impact to deploy airbags. I'm not convinced after reading about defects. Electrical system was addressed on numerous occasions regarding window going up and down, locking system and alarm system actuating on their own, while driving and when parked. Dealer said they could not duplicate issue, but when it finally was proven, they repaired the window only and we were forced to pay to get outer vehicle back. I feel that there is an electrical system issue.