general problems of the 2017 Dodge Durango - part 1

The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, increasing the risk of a crash. The electrical system malfunctions unpredictably, including windshield wipers and interior controls turning on and off without input. These issues have occurred multiple times and have left the vehicle stranded on the side of the road, including at night. This has placed the driver and passengers at risk in unsafe conditions and traffic environments. The problems began shortly after purchase and have been ongoing. The issues have not been properly resolved. A mechanic was supposed to inspect the vehicle, but it is unknown if a full inspection was completed. Warning signs included overheating temperature readings, smoke, weak braking response, and electrical irregularities prior to failure. The vehicle is currently not reliable or safe to operate due to these ongoing safety defects.

I am submitting this complaint regarding a serious safety?related failure involving the totally integrated power module (tipm) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for safety notice r0 / NHTSA 14v?115, it experienced the same dangerous malfunction described in that recall. The tipm failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the tipm malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The tipm installed in the vehicle is part number p68251629ac a, vendor code 16238da, with an additional number of 16317g. The tipm was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety?related defect is $2,100. Fca has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in NHTSA campaign 14v?115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known tipm defect, I am requesting NHTSA’s assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for fca to cover the full cost of repairs or reimburse me for the necessary corrective work. This failure created a hazardous situation and resulted in significant financial burden for a defect consistent with an already?recognized safety issue. I respectfully request that NHTSA investigate this matter and take appropriate action.

We have researched and noticed there was an open recall in the past with the pcm. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration.

I am filing a complaint regarding a known defect with the rear racetrack taillight assembly on the 2017 Dodge Durango gt. The rear racetrack taillight allows water and moisture to enter the sealed housing. Over time, this causes condensation buildup, corrosion, and partial or complete failure of the led lighting. In my case, the racetrack light has gone out and shows visible water inside the assembly. This issue creates a safety concern because the rear lighting becomes dim or nonfunctional, reducing visibility to other drivers, especially at night or during rain. In some cases, the electrical issues may also affect other vehicle lighting or electrical components. This problem is widely reported by many Dodge Durango owners across multiple model years, yet the taillight assembly design has not been properly corrected. Owners are often required to replace the entire racetrack taillight at high cost, even though the failure is due to a design defect rather than wear and tear. I believe this issue should be formally investigated, acknowledged, and addressed through a recall or manufacturer-supported repair, as it impacts vehicle safety and visibility. + affects ipc and electrical of vehicle where dimming is not happening and flashes which could lead to ipc failure and high costs additionally. Thank you for reviewing this complaint.

Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own. And has caused the rain to damage personal items of ours.

Unknown.

While driving; the vehicles dashboard, navigation system, entire vehicles light glitches as well as speed diminishes but doesn't completely shuts off only for seconds at a time causing the vehicle to continue accelerating while also pulling back like a chocking sensation as dashboard speed goes from 0mph to a lower speed vehicle was previously traviling at.

My race track tail lights and license plate lights just stopped working all together. This poses visibility issues of a safety concern for those approaching from behind me. No warnings or other symptoms/issues were present. No led lights were burnt out prior to all of the lights not working all at once. They all were working in the morning when I left for work and then did not turn on when I left work that day. I checked the fuse which is fine. All other lights on the side of the quarter panels (ie. Turn signals, reverse lights, tail lights) work and the brake light at the top of the lift gate works properly.

Rear light has known issue of water protruding into housing causing a short circuit to occur, therefore causing tail light to quit working including license plate lights to quit working causing me to be pulled over when for equipment not operating to find out then my lights had shorted out. Then to find out to get my license plate light in working order I need to spend 1500+ dollars for a design flaw that Dodge is still manufacturing. The people of the united states need your help getting this fixed.

The contact owns a 2017 Dodge durando. The contact stated while driving at an undisclosed speed, the horn failed to operate as needed. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

Engine cut off while driving down the interstate, traffic was moderate and thankfully made it to the side of the road. After about 20 min, the engine started. Seemed like a lack of fuel. Replaced the fuel pump and it ran fine for about a week and then while fueling it at the gas station, it wouldn't start again. After about 20 min, it started. While dropping the fuel tank, I noticed the connector that is located to the rear of the fuel tank on the passenger side and the main wire for the fuel pump was melted in the connector. It was evident that there was significant heat on that pin and I am in the process of repairing the wiring as well as the connector. This is a known issue in previous models, obviously it is not a issue for Chrysler to fix it until someone is killed in an accident. ,.

Rear tail panel lights don’t work, water intrusion causing failure.

The automatic stop/start erg valve.

Just bought the vehicle two months ago and have had to replace multiple things on the vehicle. The first issue was the diming lights and passenger window rolling down while driving along with remote start not working got that fixed now the car wants to turn on when it feels like it. It could be working for two weeks straight then you go to turn the car on after just turning it off five minutes prior and it does not wanna work you mess with the wires, try to jumpstart the wires and unhook the passenger seat heat and adjuster then it starts. .

Water has been collecting in the right hand side of my racetrack taillight on my 2017 Durango causing my entire strip to burn out completely. It seems as though debris and bugs have also made their way into the tail light as both are visible and trapped within the light assembly. The taillight flickers upon starting the car and then completely stops working. I attempted to dry the light out by removing it, getting all condensation and collected water out, sealing up the parts that were weeping and cleaning up the gaskets that had weak spots but the entire assembly seems to have totally failed. This car has had no rear end damage and nothing happened that would have compromised the unit to cause this issue.

On my 2017 doge Durango rt the “racetrack” light has failed and created a safety issue for my vehicle. The led light on the hatch has failed from poor manufacturing and has allowed water it get into the light shorting out the whole taillight. This has not only made a running light not work while I’m driving, but has caused the license plate light and the rear backup camera to fail. This is an over 1000 dollar repair. I will replace it for the safety of my family and those who drive on the roads with me. I have seen many other Dodge Durango of the same model years that have a similar problem. There is a large online community who report the same issue. I hope this issue has not caused an accident for anyone else.

Lost power steering after I started vehicle after driving. It happens to remove power steering unavailable code after restarting vehicle several times and power steering returns. I believe it may be something with abs as the ecu and eps is all connected. If something is off then it goes into limp mode. Abs was resetted and worked fine and not needing to replace the entire electric power steering. All started when I had 88k miles. One time the steering wheel locked on me while I was driving over a bridge with snow and ice on ground.

With the electrical system, the vehicle's rear lighting allows for water intrusion and causing the lighting to short out. . Read more...

Shifter knob moves freely without having foot on brake so the shifter doesn’t lock into a gear. Message appears on dash “service shifter”.

This is now the 2nd time the racetrack light that houses the rear taillight assembly has allowed water to gain entry into the electrical system. Causes the lights to corrupt and short out. Fca refuses to acknowledge this issue. This is a problem not just with my vehicle but there are 100's of these reported on the internet. Including a pending class action lawsuit because fca refuses to acknowledge the issue. We need someone with higher authority to hold fca accountable and issue a recall with a permanent fix! please help me and all the other owners!!!!.

Water intrusion into the large tail light causing a short and corrosion that intermittently disables blinkers and running lights.

Water intrusion on track light started with small section becoming dim March 2023. Left license plate bulb/housing went out October 2023 with corrosion on plug. February 2024 entire hatch lighting out (track light + both license plate lights).

The car shut off while in drive. I was at a stop sign behind another car. They pulled away, I went to pull up and the car shut off. It started back up after being turned off and restarted.

The whole back panel of tail, break, blinker, licenses plate lights do not work. The seal does not perform properly and causes water to build up in the lights and fries them. It causes the vehicle to be unsafe when driving due to no lights working. No warnings were given at all just completely quit working.

No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.

The rear “track light” which includes the camera within the assembly collects water from a failed seal. This causes lights and electrical components to be damaged and stop working. Drivers losing function in their brake/tail lights and cameras causes dangerous situations on the road. This is a common issue in the 14’-‘20 models.

Have had ongoing issues with the electrical system since I purchased this vehicle new yet the dealership continued telling me they couldn't find anything until now. My SUV is 5 years old and now all of a sudden needs a new wiring harness.

Approximately 3 years ago we noticed water accumulating in the rear light. They refer to it as a race track light bar. Went to dealer who said not covered under warranty, and it would be $1,455 to replace. I did not have the money at that time to replace it. So we kept draining the water, as I noticed the light getting dimmer. I charged the $1455 and replaced it. 1/8/23. I did find that there were numerous complaints. And this week I found water in the entire light had approximately 3 inches of water in it. We drained it and I contacted the dealer who advised that the 24 month warranty was up Jan 2026 (two months ago. I just found information that there is a class action lawsuit regarding this and since they determined ti is a safety issued there is a jury trial scheduled end of this year. And the manufacturer refused to repair or replace. I just took pictures and noticed a fair vertical crack. L am trying to included a picture but cant convert to jpeg. I am very concerned as the rear lights will dim and hopefully I dont get rear ended.

Water leaking in the race light and now for the third time water is in there again and now the right side is burnt out!.

Water is able to leak into the rear hatch “racetrack” tail light by means of a faulty sealing system used on the tail light across the back hatch. The water then grounds out the break and tail light function as well as numerous other electrical systems (in my case the radio and whole vehicle control system located in the dash). The seal on the light is a non serviceable item and the manufacturer claims the only fix is to replace the entire light at a cost in excess of $1,500. 00. The gap in the seal is large enough for insects to enter the light as well, so not at all water tight as a external light should be.

When shifting the vehicle it says “service shifter”. Once again I look up this issue on the web and hundreds of others are saying they have the same issue with jeeps and a variety of Dodge vehicles.

The tail light on the tail gate accumulates water and causes the light to go out. This could cause the entire brake light to short and could result in a rear end collision. 85 percent of the Dodge Durangos I see have the same issue. This isn’t a wear and tear problem, the lights weren’t sealed properly from the factory. Attached are just a few photos demonstrating the problem. Dodge owes it to the consumer to have this recalled.

We have had engine issues since the first couples months of having this car, the engine has been replaced 2 times, and now tipm and start/stop is having issues, this car needs to be recalled.

Back on Aug 24th, I brought in my 2017 Dodge Durango for what I suspected was a burnt out headlight bulb on the left side. Turned out, I needed a new ballast. Today, it's now my right side that needs a new ballast. I have looked over the complaints for this SUV and it is not an uncommon issue.

The climate control system is malfunctioning, and the windows will not roll down. The heat comes on full blast and cannot be turned down or off, and it is summertime. On a hot day the car cannot be driven more than a couple of miles because the interior becomes so hot that it becomes difficult to breathe and remain conscious with the heat on full blast and the windows up. The controls for the windows do not work. The controls for the heat do not work. The climate control system is connected to, or is controlled, by the uconnect system, which also does not work. I cannot safely operate this vehicle for more than about 5 minutes on a hot day. The vehicle is available for inspection. The problem was reproduced by an auto dealer, who said that it is likely a problem in the electrical system and would take about 3 hours to diagnose. The vehicle was not inspected by the manufacturer, police, insurance representatives or others. However, I called fca. They told be to do a software update for the uconnect system. I successfully updated the software, but it did not resolve the problem. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. However, about three months ago the uconnect system began malfunctioning by occasionally and intermittently rebooting – I. E. , flashing on and off. After a couple of weeks, the rebooting occurred more frequently, and now it will work at all.