Air Bag Not Deploy problems of the 2018 Dodge Durango

Tl the contact owns a 2018 Dodge Durango. While driving 43 mph over an icy patch in the road, the vehicle crashed into a guardrail, three telephone poles, and a tree. The air bags failed to deploy. The contact sustained a shoulder injury and medical attention was provided. A police report was filed. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. A special inspector collected the event data recorder and informed the contact that the front passenger side impact would not cause the air bags to deploy. The failure mileage was 5,000. The VIN was not available.

Tl the contact owns a 2018 Dodge Durango. While driving approximately 65 mph, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy and no alarm sounded. A police report was filed. There were no injuries. The vehicle was not towed. The vehicle was taken to mike smith Chrysler Jeep Dodge ram (409-840-3560, located at 1945 I-10, beaumont, TX 77701) and repaired, but the repair specifics were not disclosed. After the vehicle was retrieved, the seat belt became inoperable and would not retract or unlatch. The vehicle was taken to island Chrysler Dodge Jeep ram (844-673-0276, located at 1239 hylan blvd, staten island, NY 10305) where it was stated that the seat belt was used incorrectly. The contact was not provided any further explanation. The manufacturer was made aware of the failure and did not assist. The vehicle was not repaired. The failure mileage was approximately 6,000.