general problems of the 2018 Dodge Durango - part 2

The racetrack light strip on the trunk isn’t water tight. Rain water, melting snow, car washes, etc, cause water and condensation to build up inside the light. This builds up and fries the leds in the rear taillights. This then caused an electrical problem that caused a headlight to malfunction. Dodge/Chrysler refused to help me with this. I had to replace it out of pocket and 2 months later my new one had the same problem. I see tons of Durango’s on the road with burnt out taillights due to this issue. The part is over $1,000 and is always on back order because of how often it fails. My car has less than 30k miles and has never been in an accident. This is a safety issues as my taillights are less visible and it causes other lights, such as my headlight to fail as well. They will not issue a recall, this is ridiculous. An over $40,000 car that isn’t waterproof and the manufacturer won’t remedy the problem.

The tail light and license plate lights on my 2018 Dodge Durango have shorted out. This issue is happening on models of earlier and later years of the Dodge Durango and there are many forums all over the internet discussing this issue. The light accumulates water in it and shorts out. I have not found any evidence of water in my lights as the thousands of other owners have but the same symptoms of this issue are happening to my Durango even though I keep it in the garage. My lights just went out today and there are less than 45,000 miles on the vehicle. The lights are leds so they should last quite awhile. I know the lights are not burnt out because I replaced the license plate lights with new oem ones a few months ago and they are already out again. The tail light on the durnago is split into three sections, left, center, and right. The center part which is the largest, provides the most visibility for my vehicle while on the road is the section that commonly burns out for the Dodge Durangos as it has with mine. Owners are reporting this issue with less than 7,000 miles on the vehicles. A short can cause a fire. My Durango is garage kept so if that vehicle sets fire, my house, myself, my wife, and my 3 children will all be burned alive. The fact that it is garage kept also makes this issue very ridiculous because it is hardly out in the weather. Especially since I work from home and my wife is a stay at home mother. We hardly go anywhere, especially if it is raining. Another safety issue this may cause is if the tail light is blinking or suddenly begins to blink, drivers behind me may think I am slamming on my breaks and this could cause a pile up on the highway. Pile ups can kill numerous people on the road. While the light is not shinning at all, other vehicles on the road lose visibility of my vehicle. This is especially the case in foggy weather or at night. If people cannot see me, they may hit me possible killing my family or their own.

The 8. 4 inch uconnect screen has a well know delamination issue. It usually starts at the top of the screen and the delamination rapidly spreads. As it spreads, the touch screen can intermittently press buttons on the screen by itself. It can select any setting/function on the screen and can even go through setting menus all by itself. This issue has caused me to almost get into an accident several times. The first time it happened the uconnect started going through settings while I was driving and caused me to swerve while trying to regain control of what it was doing. Another time it almost caused me to crash what when I was driving through a town in the rain while using the gps on the uconnect. When I was trying to find my turn the gps started randomly going through settings and I swerved while I was trying to take control and figure out where I was supposed to turn. Additionally, the delamination effects the visibility of the back up camera. I would be extremely surprised if this issue hasn’t caused an accident. Groups on facebook have users report this issue on almost a daily basis and Dodge is aware of the delamination issue. They have looked at mine and told me it’s something they see all the time.

The uconnect radio has started to delaminate and causes the system to randomly change between radio, satellite radio, navigation, clock, etc. This fully integrated system also controls a/c, heat, rear backup camera, all adjustable functions in the vehicle, and is unsafe when this happens. Dealership offers to update the radio but it has nothing to do with the software it's the touchscreen. Diagnosis and repair is around $1500. 00 to $2000. 00 not covered under warranty. This issue is with all models of Dodge Chrysler with 8. 4" uconnet radios as seen in the online forums.

Uconnect 8. 4 screen is delaminating which causes it to press random buttons and display reverse camera when vehicle is in drive.

The adhesive on the uconnect infotainment center is coming undone. This appears to be due to the screen component is not rated to be stored in conditions higher than 90c. The glue holding the screen and digitizer is melting leaving gaps on the screen. This causes 'ghost touches' where the affected area rapidly changes inputs. Since the infotainment is tied to many functions in the car they can be inadvertently toggled while driving. Owners living in southern states who leave their car outside may experience the inside of the car exceeding the storage temp of the screen and causing this failure.

System that failed in my 2018 Durango is the electrical. Multiple reports from myself as well as other customers as to why the electrical fails in these vehicles is due to heavy rain storms and/or car washes. This issue has cause my electrical to fail and now a costly repair for myself that I should not be responsible for. I have reaches out to the dealership many times with this issue and they failed to help me. The electrical issue has been diagnosed by the dealership and are unwilling to help rectifie this issue. This issue is not just affecting me as a customer, but thousands of others. The issue has been inspected by certified technicians at the dealership and they have contacted the warranty company to let them know of the issue and will not fix the issue because of water damage but this is a well known issue in the 2018 Durangos that then intern affects the electrical in these vehicles. Multiple warnings were giving and I reaches out to the dealership multiple times regarding the issue. These issues have been ongoing since owning the vehicle and kept getting swept away by the dealership for the repairs.

I purchased a 2018 Dodge Durango on March 9, 2021. A month after barely driving it, I noticed that I can't fill up all the way as far as gas. Second time trying to fill up. Looks like it a �filler neck� issue. Also, the button to lock all passenger windows does not work. It won't lock the windows. The button just locks up or down but won't lock the passenger windows. I pick up my children from work and I'm afraid they may play with the windows.

Electrical system wiring failure/error front under hood.

My radio screen cover is separating and looks like a big air bubble which causes the radio system to change stations and the system is not usable. So when you’re using the navigation system it cuts off the navigation system and the whole system starts to reboot. I was backing up in a reboot and he couldn’t and it affected the back up camera. I went to the dealer in waldorf maryland, and they told me that they had several people who complained about this the attendant said they had at least one a day they came here for that problem.

Since the latest update the radio will intermittently without notification reboot which will also occur when using navigation. It also has caused the vehicle to display a blue screen when in reverse. With the blue screen displayed the driver is unable to see objects, pedestrians, or vehicles that maybe in their path of reverse travel. Rebooting while driving causes an unnecessary distraction to the driver especially if the driver was relying on navigation while traveling in an unknown area. This happened in a previous radio and was subsequently replaced.

Rain water leaks into the brake lights and ruins it all. The dealership said it costs $1,400 because they have to replace everything. Everywhere I called is back ordered on the parts because this happens so frequently. The car barely has 20k miles on it.

The infotainment system screen is delaminating like on many others and cause the screen to act like there’s a ghost touching the screen randomly val’s people changes stations and scares me it will be full blast out of nowhere and then there’s the rear center racetrack taillight it fills with water and the bottom right is burnt out like on millions of otheres it should be a recall it does it it on all model years starting with 2014 to current it’s not sealed properly from factory I even bought a new assembly at 1,400$ and it lasted a year my Durango is a 2018.

The display screen seems to be separating from the internal screen. The this separation is causing touch input that is not done by me. It causes random changes including the display of the back up camera while driving in a forward motion. This can be alarming to the driver as it makes you think your vehicle has come out of gear into reverse as well as serve as a general distraction. The first few times it happened to me, I slammed on breaks in traffic almost causing an accident. The dash/console also randomly reset itself.

SUV only has 42k miles and the motor that controls the window fluid just stop working. The wipers work but when you push the button for the wipes to spray the widows the motor stop sound and will not spray.

The contact owns a 2018 Dodge Durango. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the vehicle lost power steering and braking functionality. During the failure the vehicle had not lost electrical power with the interior lights and instrument cluster illuminated. The vehicle was towed to the local dealer on multiple occasions for the same failure and the power train control module, engine mounts, and an unknown wiring harness were replaced; however, the failure recurred. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the vehicle was not included in the NHTSA campaign number: 18v524000 (electrical system). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 50,000.

Uconnect 8. 4c nav radio screen continually resets and or stays blank. Multiple trips to dealer and two screen replacements with no avail. Safety concern, very distracting and no back up camera use when it goes out, has stayed off for multiple days. No climate control, radio or camera. . Occurs primarily in motion, very randomly.

I was pulled over at night by a police officer for not having any rear lights. The officer informed me that he is always pulling Dodge Durango's over because this is a common problem that the lights fill up with water and the electrical components corrode and no longer function. This is a 2018 that did not pass a PA safety inspection in 2020 without paying $1,888. 51 to replace the damaged parts. The gasket and sealant on this product breaks down in a short period of time allowing rain water to fill up inside the tail light racetrack assembly that is one part containing the license plate lights, backup camera and rear backup lights. I called fca customer care and they refused to provide any assistance and were well aware of the problem. This problem has been ongoing since the 2014 models and Dodge is not willing to elevate or solve the problem and the consumer is unknowingly driving without lights until being pulled over by the police or the vehicle does not pass a safety inspection. This isn't a $100 expense that is being ignored but a $1,900 expense. This vehicle could have only 1,000 miles or 500,000 miles but shouldn't be breaking down in less than 3 years. This is not neglect or wrongdoing on the part of the consumer and is clearly a quality control breakdown that is being ignored. How can we request the government to investigate and issue a safety recall on this defect to guarantee that the vendors and manufacturers of the defective product are the ones paying for the repairs and not the customers who are the victims during this pandemic when I am out of work and don't have $2,000 just sitting around and I'm struggling to pay the bills and put food on the table for my family?.

While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no Dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.

This has happened multiple times to me and has recently become a daily struggle. I seem to believe the electrical panel behind the dash may have a shortage of some sort. I can be stationed at a light or moving and my screen displaying the odometer will completely turn white. Some times it slowly fades away and other times just completely goes white. This happens while I'm in motion and I literally have no way to monitor my speed, other than rely on my rpm�s. Today, 6/22/2020, I was traveling through my neighborhood and the dash was displaying fine. I come to a stop to turn and my display begins to fade. I am not going faster than 34 mph. Eventually, the display turns completely white and my screen for the radio reboots. I purchased this vehicle used with 10k miles on it. Now I wonder why it was traded in so early.

My touchscreen is malfunctioning. It does what it wants when it wants. Example- it makes my headrest flip up and down turns the radio stations turns the heat/air on/off turns the heated/cooling seats on/off backup camera doesn’t work half the time I backed into a dirt embankment and cracked my rear bumper because the backup camera wasn’t working at that time navigation doesn’t work half the time volume works when it wants can’t change radio stations sometimes.

The vehicle has severe radio issues to the point where it is distracting to drive. It started with weather alerts from counties over 100 miles away. Now it constantly switched between the time settings, radio, and ac which is a huge distraction when driving. If I attempt to shut off the ac settings will move up and down on their own. This happens while the vehicle is stationary or in motion.

I stopped at a stoplight, and when I tried to accelerate the car stalled engine light was blinking, drive light on the drive stick was blinking even though it is already on drive. Tried to shift it to park and drive again but the drive stick is locked and the break pads were also locked in place. Turned off the auto start/stop and pushed the start button with the key fob and the car started again. Good thing it was a red light, but I don't want to happen again especially if I'm driving with my family.

Our 2018 Dodge Durango gt, has electrical ongoing issues. The paddle shifters on steering wheel are controlled through radio settings. Every time I turn paddle shifters off, they just reset and turn back on. This is dangerous because coming out into a busy intersection I need to pull safely into road and the truck has the paddle shifters engaged making it dangerous. I then have to manually disengage them through steering wheel so that truck can drove again normal. Dodge acknowledges problem but refuses to fix it. Have documented this, please help.

Car stalls while driving, doesn't start. If it sit for a bit, it will start with check engine light on. Light turns off after a while until it stalls again.

There is a rubbing/grinding sound from the front right tire going 55+mph. The heating & cooling is shutting off and not turning back on. Radio screen is hot to the touch.

My vehicles entertainment system screen shuts down to the display showing Dodge. It will stay there until it decides to restart. The only two items working are vehicle temperatures, air flow speed and shut off or turn on. Nothing else is available to select or operate with in the entertainment system. This includes the lost of uconnect if I was displaying maps for navigation. I have noticed a strange odor like a battery or wires over heat smell as I'm driving as this occurs. This is happening more frequently leaving me without the comforts we expect and paid for, not to mention the concern of is there a major issue going on? there are many forms on line stating this has been a reoccurring issue since 2016 pointing the blame between the fca and the uconnect pushing updates. I would like to see Dodge fix their product. It does not matter if the vehicle is stationary, moving, on a city street, out on a county highway or interstate. Dealer states they no nothing about it. I asked them to research it. They state bring it in for a diagnostic. Dodge stop giving the consumer a run around and fix it. I assume that is why you have engineers this could be a hazard to the public. This is an on going issue.

This letter is a written notice to Dodge/Chrysler corporation that I am tired of the way they are treating me. I purchased a 2018 Dodge dealer gt, with only 2,800 miles. It was a dealer demo and it has been nothing but problems. Starting from inside of interior falling apart, which was fixed by dealer. However, at 8,000 miles or so the engine started developing an intermittent rattle, that has gotten worse over time. I have tried communicating with Dodge with very little help. Right now I have an open case with Dodge but so far my case manager has not been any help. My engine is getting damaged, and last time I took truck to dealer for service the service advisor told me they would not open engine to look into engine without engine light. Dodge is treating me bad. The truck even turned of while driving but that was only once, who knows of later it will happen again. I feel this truck is a big safety issue that Dodge is simply just ignoring.

The vehicle's travel link system gives weather warnings that pop up on the radio/navigation screen, while the vehicle is in motion. The current weather warnings are from counties that are 100's of miles from my area, and even in another state. Once these pop ups occur, you take your eyes off the road to ensure they are not of importance for your area. I was told by sirius xm that there was no way to disable this feature or correct the issue of the pop ups being for a storm that occurred last week, and there are currently no active weather warnings.

The vehicle after being started and driven will not shut off. The engine will eventually turn off but the car remains in accessory mode until completely draining the battery. The vehicle then has to have the battery powered up separately and restarted.

Tl- the contact owns a 2018 Dodge Durango. The contact stated that he noticed when he start the vehicle or when he open the door and when in reversed, the parking and driving assistance sensor indicator lights illuminated. The vehicle was taken to Chrysler Dodge Jeep ram fiat of bay ridge dealer, (8635 18th Ave, brooklyn, NY 11214, (888) 578-2533) where it was diagnosed that the driving assistance and parking sensor failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not taken back to the dealer and was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 24,667. Aw.

Tl the contact owns a 2018 Dodge Durango. The contact stated that there was an internal fault and the door ajar warning indicator illuminated for the rear passenger side. The dealer (deacon's Chrysler Dodge Jeep ram, 835 som center rd, mayfield, OH 44143, (440) 442-0424) was unable to determine the cause of the failure during the initial visit. During the second visit to the same dealer, the rear passenger side door latch was replaced, but the failure continued. The contact planned on taking the vehicle back to the dealer a third time. The manufacturer was not notified. The failure mileage was not available.

While drive my 2018 Dodge Durango on the fwy around 65+ the engine just turn off. With kids in the car we were stuck in the slow lane of the fwy unable to move the car. I tried restarting it with no luck. The car still had power(lights were on). The car wouldn't go into neutral . . The car had to be pulled off the road by a tow truck. After about an hour( car was towed) when we got it home we tried again to start the car it started! no check light came on during anytime. A very scary experience.

The rear tail-light system (covers entire rear of car) on my Dodge Durango started to leak due to an inadequate seal and the taillight system burned out in various spots. Once out it becomes much harder to see the rear of the vehicle and creates a very hazardous situation. This happened in the first year of ownership. Dodge will not cover this and wants just under $1,000 to replace it. I believe this should be checked into as the decreased tail light can be hard to see especially in the snowy climate we have here in wisconsin.

Uconnect radio continuously has weather alert pop-ups that are a big distraction while driving. A weather alert that is pertinent to the area that you are in would be acceptable, but alerts for counties that are 100-400 miles away causes continual spamming of the radio, which is a huge distraction to a driver. Contact to both sirius xm and fca have yielded no results. There is no way in the options to disable this feature and no update has been provided from the manufacturer.