Table 1 shows one common service brakes related problems of the 2019 Dodge Durango.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
The contact stated that the vehicle was taken to the dealer for a recall repair for NHTSA campaign number 24v838000 (service brakes, hydraulic); according to the contact, the vehicle was partially repaired but was being charged for the hydraulic control unit which the contact believes is part of the recall repair; however the dealer stated it was separate from the recall but needed to be replaced due to a failure. The contact stated that according to the dealer the malfunctioning piece for the abs and esc were replaced. The contact believes that the parts were only cleaned out and not replaced. The manufacturer was notified of the issue. The approximate failure mileage was 95,000.
I had a safety recall for the abs brake module which was taken in. I was told twice one time the part they did not know when it would arrive. I kept calling. It was very hard to get a hold of the dealership Chrysler Dodge ram country and fort stockton, texas. Called again last Friday conveniently. The part had been incorrectly ordered and that day it was available. They were going to have a tech repair it that day. I told them to give me a call because I would be working out of town. They did not call but they took my vehicle to my employer and left it there and left the keys with the coworker. Call them back on Monday because now I had the auto start light on and still the traction light on. Explain to them that if it could have been part of the abs module they had supposedly replaced. They tried to convince me that it did not. So needless to say I had to replace a vacuum pump which is in the process but as the gentleman that was going to repair that took a look at the abs module which was old. No signs of anything being new or even any of the components being removed. No signs of it being touched. I googled the part number on the abs module which came up as a recall item. So the original part was still in my vehicle which was the original part that had a recall. The item was never replaced as they had told me which could have led to a major hazard or possibly even death of myself, family, or even another vehicle causing an accident. They took it upon themselves to put myself in danger and anybody else on the roads along with anybody. I might have been carrying in my vehicle by lying that they had replaced that part. I have pictures of the part with the part number that matched the recall part number.
Brakes pump when used; vehicle stalls when shifting into higher gears.
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part for the recall repair was not available. The dealer was contacted; however, the contact was informed that parts were not available. The manufacturer was contacted, and the contact was informed that the parts were not yet available. In addition, the contact stated that the parts had not been available for a year. The contact had not experienced a failure.
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
I was driving home and felt steering wheel shake while on curved road, brakes felt like they wanted to lock up, then everything on dash lighted up looked like a shortage. My foot was still on the gas pedal then car just slowed down by itself. I had to steer vehicle to side of road. I did not panic, I was fearful something could’ve happened if I would’ve had other vehicles behind or even oncoming traffic. My vehicle is available for inspections upon request. Took my vehicle to a Dodge dealership for inspection and I was advised of a recall on my vehicle. Unfortunately, I was advised by the Dodge dealership that no remedy was yet available for my vehicle. I also contacted the manufacturer and they advised me the same as dealership, maybe during the first quarter of 2025 there could be a remedy. The manufacturer stated they would prioritize my case but no specific date could be given. I was given an option for a rental and due to my circumstances I would not be able to afford a rental. (I have to continue payments on my loan & vehicle insurance. ) I purchased the vehicle from dyer Chevrolet vero beach, I did reach out (on 3/31/2025) and asked them why was vehicle sold if there was a stop sale. Salesperson “ cameron andrews” stated “stop sale was not in effect at time of purchase [xxx] and it came out after the fact”. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The contact owns a 2019 Dodge Durango. The contact stated that while reversing in the driveway, the brake pedal was depressed and there was an abnormal grinding sound coming from the vehicle. The abs warning light was illuminated. The contact received notifications of NHTSA campaign numbers: 22v426000 (service brakes, hydraulic) and 24v838000 (service brakes, hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact called another dealer, Dodge city cdjr of mckinney (400 s central expy, mckinney, TX 75070) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 218,700. VIN tool confirms parts not available for NHTSA campaign number 24v838000 (service brakes hydraulic). Parts distribution disconnect for NHTSA campaign number: 22v426000 (service brakes, hydraulic).
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Additionally, the contact stated that the door hinges were worn, and it was difficult to open and close the driver's and passenger’s side front doors. The contact had taken the vehicle to a body shop where it was confirmed that the door hinges were deteriorating prematurely. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulics); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. The contact also stated that due to parts not being available, the vehicle was unable to pass the state inspection. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.
The contact owns a Dodge Durango. The contact stated that the all-wheel drive was locked. The 4wd and traction light was flashing and now is solid. The electronic stability was inoperable. While her husband was driving, approaching a light, the brakes were applied but were slow to respond. The vehicle was hard to control, and he was swerving across the road. While reversing, turning the steering wheel felt like it was out of control and shaking. The vehicle was not drivable. The vehilce was taken and towed to the local dealer six or seven times. The dealer informed them they would not buy back the vehicle. The contact stated that unknown repairs were completed in addition to NHTSA campaign number: 24v838000 (service brakes, hydraulic), but the second phase of repairs had not been completed. The state was called, and they referred to the NHTSA hotline. The manufacturer was contacted, but the call disconnected. The failure mileage was approximately 56,000.
Service electronic stability control.
The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned on, whether parked or driving at various speeds, on several occasions, the brake lights remained illuminated. The vehicle was taken to a dealer where it was diagnosed that the abs sensor control and hydraulic control unit needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 21,000.
The race track lighting on the vehicle which is the back lights has a factory defect and fills with water from rain and shorts out. Now my lights do not work and can also cause my brake lights and other lights to fail or cause an electrical fire. God forbid. This is a known problem but Dodge has not made it a recall yet and should. The part is 1200 without installation.
I have a 2019 Dodge Durango which has a faulty brake light that stays on. After doing some extensive research there was a recall on the Durango. (recall 21a, NHTSA 23e-019) this recall is for defective hydraulic control unit. Now the recall letter issues a suspected range on the units based on the julian date of manufacturing. For this recall is numbers 8166-9106. My unit is8355. The dealerships and Dodge have been making it difficult for me to have replaced because my VIN is not listed for this recall, but its clear it should based on the recall letter that provides the exact range of faulty units that mine falls inline with. I have attached some pics of the recall letter and of my hydraulic unit. Any help will be appreciated.
The contact owns a 2019 Dodge Durango. The contact stated that the vehicle was repaired under NHTSA campaign number: 22v426000 (service brakes, hydraulic). The contact stated while shifting the vehicle into park, the vehicle failed to recognize that the gear shifter was in park. The check engine warning light, the battery warning light, the abs warning light, and the stability control warning light were illuminated. Additionally, there was a message stating that the vehicle would shut down was displayed. The vehicle was taken to the dealer for diagnostic test, and the contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 95,420.
The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was parked and unoccupied, the vehicle inadvertently rolled away. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 22v426000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed him that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 26,059.
The contact owns a 2019 Dodge Durango. The contact received recall notification of NHTSA campaign number: 22v426000 (service brakes, hydraulic). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA campaign number: 22v426000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, there was message stating, “anti sway deactivated”. The contact stated that the vehicle was started without depressing the brake pedal. The vehicle was taken to the local dealer who indicated that the failure was related to the recall. The failure mileage was 59,000. VIN tool confirms parts not available.
The contact owns a 2019 Dodge Durango. The contact stated while driving 70 mph, he accidentally touched the gear shifter which shifted the vehicle into neutral(n). Once the contact noticed the failure, he shifted the vehicle back into drive(d) without applying the brake pedal. The contact then received a notification of NHTSA campaign number: 22v426000 (service brakes, hydraulics) which he linked to the failure. The contact called the dealer and made an appointment; however, the contact was informed upon arrival that the notification was sent by accident and that the VIN was not under recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2019 Dodge Durango. The contact stated that while operating the vehicle the messages "service trailer braking system and auto disabled traction control" was displayed and the brake light and abs light remained illuminated. Additionally, the driver was able to shift the gear shifter from park(p) without depressing the brake pedal. The local dealer was contacted regarding the failure and informed the contact that the failure was related to the NHTSA campaign number: 22v426000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 31,000. VIN tool confirms parts not available.
3 years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic stability control, cruise control, and keyless entry all disabled. Check engine light on continuously. Brake lights stay on for extended periods of time.
My car has 7000 miles on it and the brake light is stuck on thanks to a faulty reading in the abs system. This also causes the car to think someone is in the car because the brake pedal is being pressed. It is illegal to operate a car without the brake lights working properly not to mention unsafe. My car has been setting in the driveway for over 3 months and Chrysler is in no hurry to repair it. The abs module part has a superseded part number so they obviously have addressed the faulty part. I paid a lot for a car that has become a driveway accessory. How long can they drag their feet? they are losing repeat customers.
Brakes do not feel adequate when towing a trailer. The rear of the vehicle drops dramatically when a combined 6000lb boat and trailer when hitched to the factory equipped towing package. I would not drive the vehicle with this condition.