Table 1 shows one common electrical system related problems of the 2024 Dodge Durango.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
2024 Dodge Durango (sxt plus, gt plus, rt trims) update to my prior complaint regarding a dangerous shifter defect. Defect description: while driving and pressing the accelerator (no brake, no shifter button pressed), the transmission shifts into neutral without warning. The vehicle loses propulsion. The instrument cluster does not display or warn that it is in neutral — no chime, no message, no clear gear indicator. This matches NHTSA recall 26v262000 (fca 39d), where the instrument panel fails to show gear selection in other 2024–2025 stellantis vehicles. Widespread issue: I have replicated this multiple times on my sxt plus, a gt, and rt models. Other owners in Durango groups report the same. This is a systemic defect across Dodge Durango trims and likely the broader stellantis/Chrysler/mopar lineup. Related lawsuit: this also appears connected to the class action [xxx] et al. V. Fca us llc d/b/a stellantis (case xxx) regarding defective uconnect 5 systems in 2022–2024 Durango's and similar models. My background: I have worked in transportation most of my career, hold fdot advanced mot certification, and am completing my undergraduate degree in occupational safety and health (osha). I request NHTSA investigate this shifter and instrument cluster defect across affected Durango models. This has nearly caused a collision and endangers the public. Available: videos, records, owner statements. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The contact owns a 2024 Dodge Durango. The contact stated that while releasing to neutral. There was an orange release lever that was inoperable. The fuel pump was bad. The two batteries were leaking. While driving, the vehicle suddenly stopped. The vehicle had to be jump-started. No warning lights illuminated. The contact stated that the failure was related to technical service bulletin (TSB): s2408000066. The contact used an extra light on top of the vehicle and behind it when disabled. The vehicle was towed and dragged three times from the interstate to the local dealer. The dealer confirmed there was no warranty coverage. The dealer diagnosed the vehicle and determined the fuel was bad. The vehicle was not repaired. The vehicle was taken to another local dealer, franklin Chrysler Dodge Jeep ram, at 1124 murfreesboro rd b, franklin, TN 37064, who said the fuel pump was bad. A mobile mechanic was called, but no assistance was provided. The manufacturer was contacted and offered assistance with the repairs. The failure mileage was approximately 40,000.
On [xxx] I drove my new Dodge Durango to sam's club marion illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. The representative in my conversation went dead as did all communication between vehicle and android auto. I thank goodness was at [xxx] because I was stranded. The manager aaron attempted to jump start vehicle no success. As this was happening a marion police officer was dispatched to find me because the vehicle apparently thought I was in a crash. The vehicle was now rendered helpless. I called and couldn't get ahold of my dealership (who was less than a half mile away). My wife managed to get ahold of another dealership who stated they could dispatch a tow truck and I would have to cover the cost. Aaron stated that we could try a new battery (after placing a tester on the battery which revealed 11. 6 volts and a capacity of 600cca. The new battery was replaced and just like that the vehicle resumed normal operation. I had to purchase a battery and it was 218. 87. The vehicles battery is under the front passengers seat, it is what I would consider a hidden compartment. The core charge was waived so I could take it to the dealership on [xxx] to find the problem. The vehicle was placed on the computer to find out the issues were all from low voltage. I am very blessed that the marion police officers body camera was activated the entire time. As did [xxx] on the lot. I can't express enough how unsafe this situation is. The vehicle was stranded as I was and would not move. The vehicle is all wheel drive and doesn't seem to have a override that will let you move it without a battery that is functional. Dodge refused to reimbursement. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C.
The contact owns a 2024 Dodge Durango. The contact stated that the front navigational screen and the back over prevention camera blacked out intermittently. The sensors failed to inform the driver when an object or person was close to the rear of the vehicle. The vehicle was taken to the dealer several times. The dealer determined that the radio telemetric gateway module and the electrical system had failed. The vehicle was repaired twice but the failure persisted. The vehicle was returned to the dealer, and it was diagnosed and determined that the same part had failed and needed to be replaced a third time. The vehicle was not repaired. The dealer referred the contact to the NHTSA hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was unknown.