Table 1 shows one common power train related problems of the 2024 Dodge Durango.
| Problem Category | Number of Problems |
|---|---|
| Power Train problems |
Vehicle component failure description: the electronic gear shifter intermittently shifts into neutral without the driver pressing the release button or applying the brake, and can also slide back into drive without button engagement. This has occurred multiple times since service on 08/27/2025 and continues to occur. The issue has been demonstrated to dealership personnel, who confirmed they could replicate the condition but stated it is “normal. ” two separate dealerships (suncoast Chrysler Jeep Dodge and dayton andrews Dodge) 3x both acknowledged the behavior and classified it as normal operation. Safety risk: on 04/30/2026, while pulling from a center median on gulf to bay right before bayside bridge into traffic (vehicles traveling approximately 45 mph), the vehicle unexpectedly shifted into neutral without warning. The vehicle lost power and would not accelerate, creating an immediate hazard. I was forced to veer back into the median and narrowly avoided colliding with an arrow board trailer. This condition creates a serious risk of collision, especially in traffic, intersections, or highway conditions, as the vehicle can unexpectedly lose propulsion without any driver input. Inspection / reproduction: -issue has been reproduced by dealership personnel -dealerships claim the condition is “normal” -manufacturer (Chrysler) has been contacted and a case opened -vehicle is under warranty (~18,200 miles) warnings / symptoms: -no warning lights or alerts prior to shifting into neutral -occurs without pressing the shifter button or brake pedal additional information: dealership personnel advised to “make sure nothing touches the shifter while driving,” indicating the system may be overly sensitive or defective. This is not a reasonable or safe expectation for normal vehicle operation. If this behavior is considered “normal,” it represents a design or safety defect, as unintended shifting into neutral while in motion creates a high risk of crash or injury.
2024 Dodge Durango (sxt plus, gt plus, rt trims) update to my prior complaint regarding a dangerous shifter defect. Defect description: while driving and pressing the accelerator (no brake, no shifter button pressed), the transmission shifts into neutral without warning. The vehicle loses propulsion. The instrument cluster does not display or warn that it is in neutral — no chime, no message, no clear gear indicator. This matches NHTSA recall 26v262000 (fca 39d), where the instrument panel fails to show gear selection in other 2024–2025 stellantis vehicles. Widespread issue: I have replicated this multiple times on my sxt plus, a gt, and rt models. Other owners in Durango groups report the same. This is a systemic defect across Dodge Durango trims and likely the broader stellantis/Chrysler/mopar lineup. Related lawsuit: this also appears connected to the class action [xxx] et al. V. Fca us llc d/b/a stellantis (case xxx) regarding defective uconnect 5 systems in 2022–2024 Durango's and similar models. My background: I have worked in transportation most of my career, hold fdot advanced mot certification, and am completing my undergraduate degree in occupational safety and health (osha). I request NHTSA investigate this shifter and instrument cluster defect across affected Durango models. This has nearly caused a collision and endangers the public. Available: videos, records, owner statements. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
On [xxx] I drove my new Dodge Durango to sam's club marion illinois. I picked up prescription and attempted to start the vehicle. The vehicle had 800 miles on it. The vehicle would do nothing but click and would not start. The vehicle is equipped with the assist button and I engaged it. The vehicle was sending off codes of transmission codes, air bags need service, and vehicle was not in park. The representative in my conversation went dead as did all communication between vehicle and android auto. I thank goodness was at [xxx] because I was stranded. The manager aaron attempted to jump start vehicle no success. As this was happening a marion police officer was dispatched to find me because the vehicle apparently thought I was in a crash. The vehicle was now rendered helpless. I called and couldn't get ahold of my dealership (who was less than a half mile away). My wife managed to get ahold of another dealership who stated they could dispatch a tow truck and I would have to cover the cost. Aaron stated that we could try a new battery (after placing a tester on the battery which revealed 11. 6 volts and a capacity of 600cca. The new battery was replaced and just like that the vehicle resumed normal operation. I had to purchase a battery and it was 218. 87. The vehicles battery is under the front passengers seat, it is what I would consider a hidden compartment. The core charge was waived so I could take it to the dealership on [xxx] to find the problem. The vehicle was placed on the computer to find out the issues were all from low voltage. I am very blessed that the marion police officers body camera was activated the entire time. As did [xxx] on the lot. I can't express enough how unsafe this situation is. The vehicle was stranded as I was and would not move. The vehicle is all wheel drive and doesn't seem to have a override that will let you move it without a battery that is functional. Dodge refused to reimbursement. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C.