Door problems of the 2007 Dodge Grand Caravan

On several occasions, after pressing button to close rear sliding door, I tried to stop the door from closing by putting my body in the way. The door kept closing and did not automatically stop and reverse like it is suppose to. This not only happened to me, but also both of my small children. In every case, they were scared to tears because of the pressure put on them prior to the door reversing like it is supposed to. As an adult female, I was also scared by the amount of pressure the door placed on me as I pushed back to try and stop it before it would finally reverse.

The contact owns a 2007 Grand Caravan. While the contact was exiting the passenger side rear sliding door it suddenly began to close on its own. A child's head became stuck in between the sliding door and the frame of the vehicle. The dealer was unable to diagnose the failure. There were no prior warnings. The current and failure mileages were 71000.

My daughter got her thumb in the way of the power sliding door of our Dodge Grand Caravan and the door shut completely on her thumb. I thought the door was supposed to open back up if there was something in the way of it.

The left electric sliding door intermittently stops working after the door opens. The problem eventually fixes itself several engine starts later. This leads me to believe there is an electrical system malfunction that could lead to other electrical component failures. Manually closing the door after it is stuck open does not fix the problem. Driving to a dealership with the door stuck open is unsafe. The dealer will not visit the vehicle to view the problem. If the intermittent problem goes away, the dealer will take no action to resolve the problem.