general problems of the 2011 Dodge Grand Caravan

My vehicle was at jeff wyler Chrysler, Dodge and Jeep in batavia, ohio for a week plus a few days. In all of that time that this vehicle was having its transmission issues diagnosed and inspected, the service department failed to address the open recall of NHTSA recall #17v-376, fca recall #t33 for the steering wheel wiring. The dealership knows about open recalls and, yet failed to perform the repairs on this vehicle. Instead, it allowed my vehicle to be towed from its lot back to my home address, despite knowing that it failed to address the recall. Dodge customer care representatives informed me of this recall while I was on the phone with them and still the dealership did not even make mention of this. They failed to repair the potentially dangerous or fatal issues with the vehicle and Dodge failed to ensure that the vehicle recall was completed during all of my conversations with Dodge and Dodge executive office personnel.

2011 Dodge Grand Caravan was being driven from las vegas to loma linda California down south I-15 near barstow California at 70 miles per hour around 2:30pm on a Monday afternoon April 15,2019. He was hit in the rear passenger side of the vehicle. Sent vehicle rolling down the highway and off the highway down an embankment into a fence. The vehicle came to rest on the drivers side. None of the airbags deployed! many of the windows were broken out. With the force of the rollover crash the front windshield was smashed in. None of the airbags deployed anywhere in the vehicle. The front drivers door was also broken at the door frame. My concern is that the airbags should have deployed due to the force of the roll over several time and down an embankment.

This vehicle has had multiple issues with premature brake pad wear. In fact, in October 2017, the vehicle had the following components replaced: calipers (both front and both rear), rotors (both front and both rear), brake pads (both front and both rear) replaced by pep boys in eastgate, ohio. It has only been just over 6 months and both front side brake pads have to be replaced, yet again! there is obviously something wrong with the engineering of this vehicle braking system and it has been reported on many consumer complaint sites and filed with Dodge/chrsyler and they refuse to acknowledge and repair the vehicles. The brake pads are wearing prematurely under normal driving conditions, no matter what type of weather is present. The brake pads will fail and result in serious or fatal accidents, if they have not already.

The van was parked in the driveway of our home. It was running, as my wife was warming it up in preparation for taking our children to school. My eldest son, age 7, was sitting in the third row seat closest to the passenger side window. When my wife closed the passenger front door, the side curtain airbags deployed. The vehicle was not involved in any collision, as it was stationary at the time of the deployment. And while my son did not receive any physical injuries, he continues to struggle with the fear and stress caused by the incident. The vehicle was towed to transitowne Dodge and inspected by both the dealer and by a Chrysler inspector. Via letter, I was informed that the company had no intentions of covering the costs of repair to the van, which are upwards of $6000. I have reached out to fca group repeatedly by have been met with dead ends and non-starters. I am filing this report to hopefully prevent others from a similar experience and the possibly of more severe injuries.

Car was parked in driveway, engine was running and the front passenger door was slammed and side/curtain airbags were deployed.

The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle stalled on several occasions. The contact received a recall letter for NHTSA campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The failure mileage was unknown.

The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving 35 mph, the vehicle drove over a sheet of ice causing the driver to loose control of the vehicle. The contact mentioned that the vehicle rolled onto the passenger side and continued sliding until it went into a ditch. None of the air bags deployed. A police report was filed. No injuries were reported. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure and current mileage was 46,000.