Front Seat Head Restraint problems of the 2013 Dodge Grand Caravan

The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's seat headrest deployed independently without impact. The check engine and tpms warning lights were illuminated. No injuries were sustained, and no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 35 mph, the passenger's side active head restraint deployed independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headrest. The contact was informed that the headrest needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.

Headrest on passenger side front seat burst when brushed against when someone was getting into the parked van.

While getting my father-in-law situated in the van when leaving physical therapy is when we noticed what has happened with this headrest.

Driver's side active-restraint headrest deployed (popped open) while car was at rest with engine off. Internal inspection showed broken plastic inside headrest. Car was stationary; engine was off when active-restraint headrest deployed. Dealer said cost to replace was approximately $900. Recall for same issue on other makes/models by Chrysler/Dodge. Apparently not for 2013 Dodge Grand Caravan (yet).

My wife and daughter were driving in our 2013 Dodge Grand Caravan when the passnger headrest deployed and hit my daughter in the back of the head. This happened while the car was in motion.

The headrest of my 2013 Dodge caravan deployed with no warning. It was front passenger headrest . We were going at approx. 15 mph. My son was in the front passenger seat and out of no where, the headrest deployed.

Passenger headrest deployed without impact to vehicle. Inspection of headrest appears the the plastic structure holding retaining pin has failed, deploying headrest. I believe this happened with the vehicle parked in driveway.

Passenger headrest deployed while driving on a city street.

Both front headrest restraints deployed when car was parked. They are defective and dangerous and Dodge has not recalled them for the 2013 Dodge Grand Caravan.

The drivers side headrest spontaneously exploded while the vehicle was stationary. After getting off work I got in my vehicle which was parked in a parking lot, luckily I took a moment to make a phone call while still parked, as I bent forward to find my phone the headrest exploded, thankfully not hitting me in the head.

The driver's active head restraint seems to have been deployed spontaneously. I did not witness the occurrence, I noticed the headrest when entering my vehicle one morning. My 2013 Dodge Grand Caravan has not been involved in any sort of collision. I am unable to find any recall information for this occurrence, and I believe that there should be a recall placed for this by Chrysler.

Driving on 6/22/20 on highway, going 70 mph, when driver side headrest popped open. There was nothing near it (except my husband's head) when it popped.

Vehicle was parked on level surface after car wash when I opened the door to exit the vehicle the head restraint safety device malfunctioned and popped open. I noticed the black plastic clips that hold the restraint to the metal pin were broken, most likely caused from excessive strain over time.

Both of my front seats' headrests have deployed (at separate times), when the vehicle was unoccupied, sitting parked in my driveway. The plastic clip that holds the mechanism closed wore out and cracked open, releasing the headrest. I called the dealership, because this was clearly a defect. They said the entire seat needed to be replaced it estimated $900.

While driving on the highway at around 60 mph, my headrest deployed. I did not use the brakes, and was not involved in any sort of accident, including a rear end accident, which is when this is supposed to happen. When this happened, it smacked into the back of my head. The surprise and pain of this hitting the back of me head randomly while driving could have caused an accident. I was traveling around other vehicles. The plastic tabs inside are snapped and there is no way to put it back together without a repair or replacement. The part obviously failed. There was no reason for this to happen and I have seen many complaints online of this happening to Chrysler minivans and suvs. The passenger side headrest did not deploy, which I believe is further evidence that it did not function as intended. If I had been involved in a rear end accident, they both should have deployed, as my husband was sitting in the passenger seat. There should be a recall on this part as it could cause an accident and is very costly to repair. I'm including pictures of the deployed headrest, the passenger one that is still together, and the rear of my vehicle to show there was no accident. Thank you.

2013 Dodge caravan driver side head test deployed for no reason when my brother from out of town took my children to the school bus stop this morning August 20th 2019 no accident have pictures of deployed headrest on driver seat have pictures of passangers headrest is fine have pictures of front and back of vehicle showing no damage.

Takata recall . . . . The headrest on the passenger seat deployed on it's own without an accident occurring. To the best of my knowledge, the vehicle was stationary.

The contact owns a 2013 Dodge Grand Caravan. While the contact's wife attempted to load the vehicle, her right elbow hit the headrest. Suddenly, the headrest popped out without warning. The contact stated that the headrest popped out on one other occasion. The vehicle was taken to cerritos Dodge Chrysler Jeep ram (18803 studebaker rd, cerritos, CA 90703 (562) 402-5335), but the failure could not be replicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

Driving on highway car in motion when passenger headrest deployed hitting passengers head pushing them into dashboard. Taken to addys Dodge and was told it was broke and needed a new headrest for $790. 00 that headrest was not under warranty and asked for $ 98. 00 for there inspection.

Driver's headrest popped while vehicle was stopped. Caused pain and suffering for driver. . . Had to seek medical help (chiropractor). Dodge refused to pay for replacement for this safety device.

On 7/31/2016 my vehicle was parked in a driveway. I entered the vehicle, started the engine and the driver side active headrest deployed. Attempts to reset headrest per the operators manual failed. On 8/4/2016 I took the vehicle to the dealership who informed me that they could not reset headrest and it had to be replaced (cost approx $900). I contacted Dodge customer service who has assigned an investigator to look into the issue. Case # 29846962 as of this date, 8/5, the replacement headrest is on order and I am waiting to be contacted by the investigator to look at the vehicle. Prior to the incident, the vehicle had been driven in excess of 500 miles (northern va to TN) and had been parked and secured in the driveway for approx. 1 hour. The vehicle was not, and has never been, in an accident.